科尔海悦酒店

NA

Great Value. Impressive hotel. Built in 2002 as a 5 Star it is showing its years and the 5th star is a bit shakey. Staff are great with a stand out team member on most shifts. Download Google Translate before you go. Short walk to Aeon Shopping Plaza. Across the road (pedestrian tunnel) from Metro station. 10 minute walk to a small plaza of restaurants down Kouan Ave. Not really a tourist district. Were there primarily on business. Very clean - Great Service - Would stay there again.

It was a short business trip to Guangzhou. The front desk and reception service was excellent. As a foreigner, I have difficulty in arranging a taxi. The staff (Wechat nick name La La) help me to book a taxi each time I needed one. The hotel location is excellent as it is very near to subway station and a big shopping mall. Thank you.

The room is spacious and clean. The furniture is old but useable. Will be great if they have newer furniture to blend in the hotel design. Very poor sound proof. I can hear horning sound even after 10pm till past midnight on the first night. The next night I can hear a group of people having motivation talk downstairs. Did not ask for room change as only smoking room is available.

The service was excellent. Even though many of them didn't speak English, they tried their best to assist us in the best possible way. The only drawback was that the room service menu was very limited

The hotel itself is nice. Even though we do not speak Chinese the staff was very helpful and tried their best to attend to our needs. The room service menu is very limited.

Second time I’ve been here now. The hotel looks nice from the outside, but inside it’s like an ageing ‘China’ hotel. The interior is way beyond its best and is very dated. English isn’t widely spoken either with only a few staff members understanding or able to communicate. As a hotel for a nights stay, yeah it’s fine, but wouldn’t want to be here for a week.

All is excellent and the front desk staffs are very nice!

Fabulous, quiet, quality, luxurious, amazing staff couldn’t be better.

The room was bit old and out of date , but the cleanliness was satisfying

This hotel didn’t allow internet access to any messaging or video apps . There was an issue at home and I couldn’t respond to or contact people .

Hotel stuff goes the extra mile all the time - very professional

Construction across street in Plaza to build new shopping center & Subway station is constant 24 hours of NOISE. The Buffet was minimal at best and the service was limited. The rooms had a MOLD smell and the Hallways were OVER perfumed to cover up these smells. Price was not discounted for the Noise and construction. I would not go BACK or REFER this Hotel to ANYONE.... Its suppose to be 4 star, i give it 2.

Happy with choice of hotel and service received from staff

Excellent hotel Excellent location Panyu Square Metro is 150 meters from here you can go anywhere

Wow this hotel is broken in so many ways. Avoid if you can! Next door is a building site The pool is rubbish The gym is rubbish The room service is rubbish Check in and check out is a rubbish user experience

Tried two rooms. First was a king bed. Strong cigarette smell, ashtray in "non-smoking" room, which is pretty typical of chinese business hotel. The room was ok, but furniture, carpet and drapes all from another age. There is an enormous construction site across the street (like there is on seemingly every street corner in China !) so I requested to change room as the noise was unbearable. All king-bed rooms face that side, so no go on the king bed. Changed me to a double, on the other side. Room was much bigger, quite less worn down and overall quite pleasing. Had I not seen the first room, my rating would have been higher, but like many other hotels, management needs to realize that it's time to put a bit of money in the rooms. Buffet restaurant is spectacular with western and asian choices.

Well maintained hotel and staff is nice too!

Whilst the decor is a bit dated and need of a refresh, the hotel is fine. Staff are attentive, breakfast excellent, restaurant adequate. MUCH CHEAPER TO BOOK ONLINE.

First time experienced 2 persons but only offered 1 pax breakfast. Preferably no breakfast included or with 2 pax breakfast.