Shangri-La Jinan

入住当天下午19点入住时还没能给出房间，并且要求第二天中午12点前退房，等进去房间后还有工作人员在打扫卫生。预定时提出了加床要求并得到过肯定答复，结果入住后晚上23点40才给加床，影响了整晚的睡眠。早餐种类过少，不符合五星级的定位。

這是一家較有名氣的洒店，管理上有一定的水平，早餐的食物品種也多，可惜仍不及杜拜的品種多。而服務員的態度，仍然有改善空間！

Good

早餐、健身游泳池、前台、房間設備都不錯，是个商務出差的理想選擇！

非常值得推薦的好飯店沒有再給那個香格里拉

Good location and friendly staff.

十分滿意，房間整潔，但離泉城廣場看似對面，但實是要繞過一段路再過馬路。服務員態度好，床十分舒適，温度也可調夠

位置方便，附近有不少食肆，房間清潔，雖然安排的第一個房間有異味，但經反映後能夠給我們馬上更換。由於入住的其中一晚是我的生日，酒店安排了蛋糕、水果、朱古力及生日卡，給我很大的驚喜。

房间环境不错，浴具也很舒服。正对着泉城广场，离各景点也都不远。舒适的出行体验。

Good stay.

觉得服务挺不错的，入住的当天晚上房间的空调太冷了，怎么调都调不了。打电话到客房中心，那时已经是晚上10点了，一下子就让两个专业维修人员过来修。他们修好已经是差不多晚上10点半了。真是谢谢这么好的服务，要不然一家人要冷一个晚上了。

新建的酒店，有地下商店街，但因尚未完工，未能享受。

非常好，早餐极其丰富，地理位置极佳，周边离著名景点趵突泉还有很多大型商场非常近

我自己一個去濟南玩 這家酒店很新又舒服 為客人提供4枝水和兩枝特別飲料 驚喜 職員有禮貌 工作認真 每天有幾段時間為我補充日用品 而且Room service食品也不錯 我好喜歡

Very nice hotel friendly staffs!

What you expect from a Shangri-La property : clean, well appointed, tasteful, nice rooms. The lacking element related to the lack of English speaking employees, and the overly convoluted procedures established by management (want to use the pool, need a head cap. Want to buy a head cap and charge to room , need to call front desk who can’t figure it out, etc..). Same property in Singapore is a class above

Several restaurants on the property. A local mall close by. Easy to navigate.

We had an amazing stay at Shangri-La Jinan and were impressed by the property location and conditions. The room was very lovely and clean. The location was convenient and within easy walking distance from Black Tiger Springs. Our room had beautiful views of Jinan’s main city square park Quancheng Plaza. Mr. Xu at the front desk was super attentive and nice, and went out of his way to make sure we get all the help we needed. Yifan Wang and Ricky Wang at the concierge were also very helpful and pleasant. We would happily stay here again next time in Jinan.

Loved it

Great hotel to stay in Jinhan