Sheraton Grand Shanghai Pudong Hotel & Residences

The room's interior and facilities are old, the bathroom is not bright or clean enough, and the air conditioning is not ideal either.

酒店雖然有點歷史的痕跡, 但房間寬敞, 住起來很舒服。地點也很方便, 旁邊就有商場跟地鐵站。就是有一個女前台態度兇狠,讓人印象深刻, 完全感覺不出喜來登體系應有的服務態度, 其他飯店員工則都很客氣有禮且樂於助人。早餐品項豐富,各式菜色口味好, 餛飩雞湯好吃, 我幾乎每天早上都得來一碗。

設備較為老舊，行政客房內的椅子椅面已失去彈性，根本沒辦法坐。馬桶老舊需要維修，沖水沖不乾淨...

feeling so bad

交通便利，

服務整體一般，房間清潔可以，但餐廳早餐不好，清潔度很差，碗碟有污漬，咖啡機明顯沒有經常清潔，有很多咖啡漬，地下有污漬，服務員執枱清潔意識不高，竟然可以在客人前把枱上食物碎撥到地上，墊枱布不換，直接放餐具在前客人墊枱布上，感覺很差

空調系統不太好，夏天有㸃熱，會出汗。

Staffs are polite and helpful. However, there are some facilities have to make improvements, such as, the mattress was not supportive enough, the water was not draining well in the basin, water supply from the shower was not strong enough, and the restaurant serving breakfast is both too noisy from the chopping sound produced from the open kitchen and eating utensils not tidying up timely as well. With the facilities made improvements, it should made this hotel more welcome to the tourists.

The hotel location is quite convenient in Pudong area. The room is spacious and well maintained. The staff was very helpful and effective even though I arrived the hotel around midnight. The food choice and quality is good at breakfast.

地点方便，地鐵就在隔離，方便出行，去任何景點都十分近，只雖乘搭幾個站就到。附近亦有大商埸及小店，方便購物

酒店交通方便， 出门就是塘桥地铁站。 酒店很新，设施不错。 服务也很好。满意的体验

clean and decent

方便到達，地鐵站附近，百貨公司也在旁邊，早餐很好，房間乾淨

交通极为方面， 就在地铁方便， 但一点也不吵

到酒店了，查不到预订。处理了差不多一个小时才能办理入住。之后致电客服投诉，得到反馈是这个处理时间算快了，不然要等更长的时间。我就呵呵了

房間地毯多處髒污，其他還好。

方便出入， 不過沒什麼購物點。 附近只有一個小商場。 下次有機會要試紅橋那邊， 那邊比較多人， 多購物點

交通方便 沒有什麼其他特別優點 門卡時常開不到房門 早餐質素十分一般, 不建議訂購包早餐的PACKAGE

It's a prefect hotel with amazing experience staying in Sheraton Shanghai.

好很舊