深圳博林天瑞喜来登酒店

It was a pleasant stay. Staff is friendly and helpful. Room was big and comfortable. Location is a little bit far from the metro station. Swimming pool and fitness center is a also bit far from the main building.

Exceptional

The only bad thing I noticed is that I had no place to hang towel and underwear in the shower. I have to go out of shower room to dress up, which is visible from bedroom.

My family fully enjoyed the hotel during stay. All staff are so kind and care for family. Specially Echo Wong who is in reception, helps a lot for check in and buying buffet. Happy to stay this hotel

This is my second time staying in this Sheraton for business trip. Very clean hotel with large space. The breakfast is very good with large amount of varieties. Hotel staffs are very nice. Feel the hotel likes a warm home. It is definitely the hotel I want to stay for my further visit Shenzhen.

Very comfortable stay. We were upgraded to a wonderful room. It was very spacious and super comfortable. The bathroom was nice sized and had all the toiletries. The breakfast buffet was quite impressive—lots of choices in Chinese. Continental food was good, too. Our only complaint is that the eggs, sautéed mushrooms and fried potatoes were kind of cold unless, of course, you had them prepared for you. I also think the orange juice was canned and not squeezed. Some of the staff in the restaurant had difficulty communicating in English but they were very helpful and polite. The location was okay. We thought it was kind of far from the city center and all the major malls. Overall, we very much enjoyed our stay there, and we would like to come back.

於登記入住時才被告知酒店泳池於入住期間維修，但事前並沒有提前通知，令小朋友感到很失望，酒店亦無作出任何補償！

A/C not function well !

Great customer service

Great value for money, top hotel though but out of the way

工作人員友善，房間清潔，地方空間感十足！惟浴室設計稍為不便！游泳池及健身室離主樓稍遠，但設備齊全、整潔！ 總體而言，滿意這次的旅程！

Staff was fantastic and accommodating, especially with energetic children. Hotel rooms are clean and thoughtfully designed. Great stay for 3 weeks! A little far though from the central areas of Shenzhen.

The staff were nice and helpful. The rooms were very clean and spacious. Recommend adding full size mirrors in some of the rooms.

It was a great experiense to stay with Sheraton. Rooms are big and comfortable. Huge bads with very comfortable matrce. Pesonal were very helpfull espesially Mariia Kosacheva. Thank you very much!

每年都要到深圳出差好几次，第一次入住南山喜来登，过程难以置信。 1. 下午四点半抵达办理入住，前台人员说房间还没整理好，让我们稍微等一下。就这样在大堂坐到下午五点半才拿到房卡入住。 2. 晚上洗澡洗到一半突然跳电，整个房间瞬间黑暗一片，幸好手机放在不远的地方，赶紧打开手机手电筒，透过微弱的灯光完成淋浴。 3. 办理入住时先告知前台人员因为隔天早班飞机，请他晚上将发票开好发邮箱，再三确认后前台人员说没问题，已经特别标注，结果直到隔天早上到前台办理退房都没有收到发票；询问之下，前台人员说忘了。 整体而言，喜来登级别的硬件，松散的管理，同样是五星级酒店，深圳有很多更好的选择。

Recommended

滿喜歡浴缸的～ 有浴鹽很開心 床很大 可惜電視信號接收不好 一直斷斷續續的看

Nice place Not nice on the way between underground and hotel

The hotel is great. The breakfast was very good but the dinners in the breakfast place was average.

It’s a brand new hotel. However, the gym & swimming pool are still not yet ready. It’s quite weird that such a high end and branded hotel does not ready the facilities after opened quite few months