上海虹桥雅辰缇酒店

My stay at YaTi by Artyzen Hongqiao Shanghai was disappointing due to air conditioning issues and poor communication. When I entered my room, it was 26°C, so I set the AC to 22°C. Instead of cooling, the temperature rose to 29°C. The front desk later explained that the hotel has a centralized system, meaning rooms cannot switch between heating and cooling individually. Due to a cold spell, the entire building was in heating mode, and turning on the AC only made it hotter. Had the staff informed me at check-in, I wouldn’t have attempted to use it. With no way to cool the room, I had to switch rooms at midnight, which was very inconvenient. Despite the trouble, the hotel offered no upgrade, discount, or compensation. Worse, I later discovered my previous room’s toilet didn’t flush—an issue they admitted but should have never assigned the room in that condition. Issues: * Poor facilities – The AC system lacks flexibility, causing discomfort. * Lack of communication – Staff didn’t inform me of AC limitations. * Poor issue handling – Midnight room switch, no compensation, and a broken toilet.

I Love The Yati!!

Great desk man named Ekko helped me so much, even offered an umbrella on this rainy day, thanks!!

Staff was not very helpful and did not offer any amenities such as toothbrushes/razors even when asked. We only knew they had those things when I saw them give it to someone else. Hotel was clean and area was excellent especially the shopping centre next to the hotel

Great hotel

Great hotel

Location, location in the heart of the city.

The front desk at the Yati is excellent, friendly and always are there to assist you. Ellis, Ekko, Lilly, Tracy are amazing. I spent so much time at the bar Andy and Joy became friends, Carter is a great manager at the bar. BUT, it would be awesome if there could be a Yati Happy Hour at the bar! Audrey the front desk manager has a great team. I hope the management realizes that the 5 star rating they get is because of the workers they have at the front desk.

Love everything about the Yati

This is where I will always stay in Shanghai. I like everything about the Yati.

I love this Hotel! The best I've ever stayed at in China, Will make it my home away from home!

Excellent hotel to stay with...

Facilities are very new. The staff is very friendly and helpful. I had some cell phone issues and the staff did me a favor and helped me to resolve the issues quickly. I would come back next time.

Nice hotel to stay for a few nights and high CP value including breakfast.

Good for quiet time to work

It is a nice, clean and comfy hotel to stay. I would like to stay here again.

Great stay near the airport and close to metro

Crafty, smartly designed boutique hotel with guest needs and environment consciousness in mind. Cozy and quiet, with comfortable beddings. Highly recommended

酒店位于商场附近，出行吃饭都很方便。酒店设施方便而且舒适，也很适合家庭入住。房间虽然不算大但是舒适。遗憾的是隔音效果不好👎！

I like everything about this hotel, good location, excellent service, nice decorations.