The hotel is beautiful and inviting, unfortunately I was extremely disappointed with the fact that the shuttle bus stops at arrivals not departures when everyone taking the shuttle from the hotel to the airport is leaving the city not arriving, this meant that my two children and I had to walk for a while pulling three 23Kg, luggage and carry-ons, even a lady with a young baby had to find her way with her husband to the second floor and walk some more to find their departure airline, this to me is completely unnecessary because if the shuttle goes up the bridge to the drop off area we can all be ;eft where we thought we would be left not so far away unnecessarily. This needs to change, this being said, the driver of the shuttle was extremely helpful, polite and kind.