皇家温泉度假村酒店

Friendly staff

Great room, staff and location. Not so good breakfast, lunch or dinner

The room was well equipped, clean and comfortable. Staff were so helpful and friendly especially reception staff Frances, Inoke and Ryan and Jone in the restaurant. We loved staying at the Crown and would recommend it to others.

The hotel is terrible. The 2 bedroom oceanfront villa was old and needs renovation. The room door had an open gap an inch wide at the top, which exposed the room to the outside elements and critters. When reported to management, his response is nothing will get in. I had to request that management do something for me to feel comfortable staying and he stuffed the top of the door with bubble wrap. I did not stay for the reservation after this and seeing the condition of the room. The deep tissue massage I had was one of the worse ever. Do not recommend the spa. The restaurant and bar staff are the friendliest and the only decent thing about the property. Do not book here. Save yourself the trouble I experienced and book at another property.

Our room was spacious with living/dining kitchen separate bedroom and bathroom with the main pool steps away and the restaurant also steps away. Could do with a deep clean as getting a bit tired. Staff very friendly and helpful and Lewis the grounds man was very friendly and helpful on what to see and do. The spa massage was very relaxing. We spent Christmas and New Year at the Crown Hotel and had a lovely time. I do think new pool and beach loungers are required as very low and quite uncomfortable

Friendly Staff,

the room was fantastic spotless excellent staff enjoyed everything and everyone I would recommend the Crown for holidays

We booked a courtyard pool room as this is what we had on our last stay 10 years ago. Absolutely nothing has changed in that time and the property is looking very tired and in desperate need of an upgrade considering the price being charged per night.

The rooms are outdated and they smelled like cleaning chemicals.

The staff are so friendly, helpful and accommodating. The bar had many choices. We didn't do any laundry. The room was clean and spacious with all the requirements we needed. WiFi comes and goes but that didn't concern us.

The staff in all areas of the hotel were amazing. Front desk even helped us organise our daily activities on the island and shared slot of helpful local info about places to visit and places to eat. The restaurant was always amazing. We couldn't have asked for a better place to stay. Loved the experience.

Awesome as usual! Bar could be a bit quicker but staff, food, amenities and rooms are amazing! Its why we keep coming back.

Great resort.

The staff were excellent and very helpful

This was the 2nd time staying at the Crown Beach Resort & Spa and definitely not our last. Everything was 100%.

We stayed in a 2 bedroom pool villa on the beachfront. Was so wonderful to wake up to the beautiful ocean every morning.

Overall very happy and would stay there again

Bar and restaurant and front desk staff awesome

Lovely and quiet, very relaxing. Staff were very friendly, helpful & relaxing. Resort needs upgrade, it’s a little tired. Food was lovely.

Loved the quiet nature of the Crown. The staff were amazing, friendly and helpful. The atmosphere was very calming and respectful. Checking in early was not a problem. We were welcomed and able to leave our luggage safely while we explored the island before checking into our room. Nothing was a problem.