The property is beautiful but challenging to find, especially if the sun has gone down. Directions provided could be and need to be more detailed. A simple google maps link is ineffective. We did not have any hot water the first two days but they were quick to respond when notified. The problem perisisted in part of the house the trip unfortunately. Still, communication was good overall. The home itself is spacious, has cool style, and all the provided conveniences of feeling at home. Ants are a problem whether or not you leave food out as we did not. We stored dry foods in the microwave - ant killer should be provided in addition to scorpion killer. While we enjoyed our trip, the location in general, not the house, left a lot to be desired.