蓬塔卡纳水上生活海滩度假村（全包式） - 仅限成人

Great room on the fuego top floor with private inphinity pool. Lots of different food options. Took care of all our needs.

It used to be one of my favorite hotels but quality is bad this time.

The facilities are absolutely beautiful. The swim up bar is 1 of the nicest I’ve ever seen with plenty of seating and shade to cool off.

Excellent service!!! Beautiful hotel!!

My wife and I spent a nice weekend in this hotel. Excellent service and food.

Well kept Excellent lobby bar Food ok not great Nice staff

Very relaxing

El personal muy amable y servicial. Las habitaciones tienen que arreglar el mal olor de humedad, es demaciado fuerte. Pero por lo general bastante bueno.

Very nice rooms , kinda boring but very nice and clean

Me and hubby had a blast! All the staffs were kind and friendly, loved the entertainment team !!!

Everything I loved this resort

10/10

peaceful and clean, staff was extremely helpful and friendly.

fun time with th epool foam party

Love everything was great.

Wonderful Hotel, The Best

The service was excellent , the food was good and the resort was beautiful and clean.

This property is beautiful and has many incredible features. I wish I could have given it a perfect rating...but there are a few things that need improvement. First, we stayed in a swim out garden view room. This gave us lots of special features and access that were great! Very worth it. Our butler, Roalvys, was FANTASTIC. Arrival was rough, but I'm not sure it was the norm. A large business group arrived at the same time, and we waited in line for over an hour. Our first room faced a hotel under construction. It was noisy and an eye sore. However, Roalvys moved us to the other side of the hotel, which was perfect! (Building 4) The hotel, grounds, and rooms are incredible. Very clean, updated and well appointed. The service good some of the time - but not good most of the time. Very disappointing. This could easily be improved. The food was bad! This was our biggest disappointment. I've stayed at other AI in Mexico and have been very happy with the food. (TRS and El Dorado Seaside) We found a few things that were good and tried to order them again. However, several things were bad and, in some cases, inedible. Two stand outs for quality and service were the coffee shop and the Aqua Club. Miladys was a wonderful bartender! The beach was good. Lots of seaweed, but they worked hard to remove it. Some days were better than others. (This was one of the reasons we went to Punta Cana instead of Mexico, but it wasn't really better.) Overall, great and would go again!

Very nice resort. Food is really good and with lots of options. Entertainment staff did amazing job and kudos to Red from entertainment team for keeping us entertained throughout the day.

we spend four wonderful nights at this hotel and everything exceeded our expectations. The service was truly outstanding. the staff, LIGNY and ELIGIO went above and beyond to make our stay unforgettable, The view was breathtaking, and the lush tropical gardens added a magical touuch to the whole experience. The food was absolutely delicious, with a variety of fresh and flavorful options every day. we highly recommend this place not only for its beauty and quality but especially for the exceptional dedication of its team. A true gem!