巴塞罗蓬塔卡纳全包式酒店

Los de receccoon muy amables en especial Daniela la conserge

Excelent

.

Our initial rooms were in poor conditions - leakage from bathroom roof, molds found in sink/showers, dirty sheets, found cockroaches & lizards… We requested to be moved and thankfully our concierge, Francia made it happen by the next day and helped us through - she ensured our stay afterwards was much better and was keeping us in the loop of hotel activities, etc. Staff were friendly and always in high, smiling, spirits.

The food was not great, the people were not friendly and the room was not clean and things were broken. Would not recommend.

The pool area and beach were very nice. Towels ran out quickly and were not replenished. Food was very poor quality. Fitness center only had one working treadmill. Sliding glass door in room didn’t slide easily. This was reported to concierge and they sent someone. First time the person came when we were not in the room. Second time the person came when my son was in the bathroom. When we checked in, we were not provided room keys, only towel keys. Property needs a lot of updates.

The rooms are in very bad condition, and the waiters are very rude.

Hotel bathrooms are old, rusty pipes. Shower tub combo is too small. Handrail in bathtub makes it difficult to shower. Toilet flooded then wouldn't flush . Disappointing. We changed rooms Looked at 3 other rooms the rooms smell musty, moldy and one smells like gas fumes.

The food in the buffet was terrible. Food had no flavor and some of it was cold even when the food was “fresh.” Staff was disorganized during check in and most were unfriendly.

The food was not good. Most of the staff didnt speak enough English to understand anything beyond the few usual words such as beer, water, Coke, etc. For example, we asked for salt and pepper and they brought us Salsa. There were NO shells on the beach! I have never been to a beach where there are no shells. So strange. We were bored and ready to leave about the 3rd day and still had 3 more days. A pool table, games, some entertainment would have been nice. If you are just wanting unlimited alcohol for a cheap stay, this may work for you, but if you are a foodi or want some entertainment, I would pick another resort.

I like everything except the boogie tour, they cancel the tour and dont inform or give us notice about the holiday .when we separate

The attention and service of the staff was amazing want to point that out specially for Cindi that tried to help us. We had issue with the A/C since the day we arrived, it was just like a fan no cool at all. We reported it that same day we got there and nothing was done and also the shower was cloged and all the water remained there for a while. The next day we talked with Cindi and reported the same and she tried to helped us giving us other room but we checked it first and the A/C was the same way. It's unfortunate that the A/C seems not to be working as it should and the other thing I think the hotel needs to work on is having more variety in the buffet and also they should have other food options available.

Pool

Oll nice

Occidental Cabre was a very clean and enjoyable place to stay. The beach was amazing and clean. The staff we very accommodating. A special thank you to Cliford,Stephany,Emanual,David and Francia for making our 40th wedding Anniversary very memorable. We loved the people and the Domincian was a beautiful place to visit. We will be back. 5 star all the way.

Not good for the price

Un asco de hotel, el aire acondicionado no funciona en ninguna habitación, la limpieza pobre, el buffet nada variado, comida mala. Servicio pésimo

Infrastructure improvements are needed as the building is old. Although efforts are being made to keep it functional, the bathrooms, for example, are deteriorated for a resort. Additionally, the furniture is outdated.

The property itself was beyond breathtaking, the ocean view is out of this world!! The staff does a phenomenal job taking care of the property and facilities! The only downside was the casino, especially the blackjack table, I witnessed the dealers cheaters, and dealing cards from behind the front card in the shoe. Then if you win, they ring a bell for you to go to this “special table “ to win the jackpot, stay away from blackjack and stay away from the other special table, it’s a scam, I lost over $1,000 in less than 30 minutes. Other than that, the experience was exceptional.

I like pool and beach..