洪加达 - 萨赫尔哈希什欧迪姆金字塔海滩度假村

So helpful staff, kind people , respectfully reciption and had wonderful days . Thank you very much

The property is beautiful and pools were clean. Food quality was below average and the beer and alcohol selections were horrible, warm beer and the alcohol all tasted similar to rubbing alcohol. Everyone was getting sick and I believe it’s because the ice is made onsite and not properly filtered. I would avoid at all costs.

Allt var bra förutom att wifin var svag och elen släcktes då och då i rummet

Very nice hotel

Beaucoup à améliorer

Its a fantastic complex for all. Have to give credit to their staff, genuinely couldnt be any more polite & helpful...highly recommended

Nice beach and the facilities are great

Amazing stay

Der Aufenthalt hat uns sehr gut gefallen. Das Essen am Buffet war in Ordnung,

We've stayed at Pyramisa many times and we've always been very satisfied. The service is still very good and all the staff do their best to meet expectations of their customers. Ahmed at the reception is always happy to help. Taha at the beach bar makes many miles on foot to serve drinks at the beach. In lobby bar Mostafa always greets you with smile and makes lovely drinks. Guest relation lady was very helpful and efficient with booking Ala carte restaurants. Food was good and variable, with lots of fruits and tasty seafood every day. They've put new sunbeds on the beach, which is nice improvement. The Christmas dinner was amazing but it was badly organised. People didn't have any program of that evening and weren't aware that there was a life performance after dinner. It resulted in many people leaving the conference room after dinner, without having a chance to watch the performance. There was also a plan for the disco after the performance but only few people stayed after show and the disco was cancelled. The biggest issue that puts us off Pyramisa and may result that we won't return is the restricted access to the footpath between hotels. Two month ago we were able to walk in every direction and suddenly they say we can't walk past Pyramisa on the path next to the V. That's utterly stupid idea. That was one of the biggest advantages of Pyramisa that we could go for a long walk to watch the sunrise. Also the Aquapark is strictly for use of the V guests which is pointles

Booked the hotel because of the water park it advertised, when we arrived we were told we were not allowed to use it ???? False advertisement , im still waiting for a reply to my email which i sent about 6 days ago ? Room had a leak in ceiling , terrible sunbeds , beer & spirits were disgusting, wouldn't touch this hotel with a bargepole.

There is No Shuttle for airport.and Not Clean enough for 5 Star hotel

The beds were very soft and uncomfortable

Que decepcion que en las fotos se observa un hotel hermoso pero cuando estas ahi te das cuenta que desde el personal que te atiende es muy grosero y las instalaciones son lo ultimo que esperas en un resort 5 estrellas ,no volveria

We had a really bad start with the hotel because we had a power outage. The staff couldn’t answer us properly what the problem. They also didn’t say which advantages we had with the golden bracelet. We had to discover ourselves. The staff was friendly and kind and helped us if we needed. The hotel room had some problems like the shower door was broken. the door scraped the floor and was difficult to open. Food was sometimes okay sometimes bad. It varies day for day.

Die gesamte Einrichtung entspricht einer Maroden und extrem ungepflegten Unterkunft die man in Europa bisher noch nicht so angetroffen hat. Haare, eingetrocknetes Duschgel, Speisereste und weiteres warten als kleine Überraschung gefehlt auf jedem Zimmer...von Renoviert war nichts zu sehen...demoliert trifft zu.

Zimmer war schlecht

Awful property. Very rude staff. Rooms stink of smoke. Sales people around the pool are extremely aggressive. Food is abysmal. Drinks both alcoholic and non alcoholic were not good. The two good things are the pool and the snorkeling!

J’ai réservé 7 jrs en arrivant je demande un lit supplémentaire chose et une chambre communicante vu notre conception familial 5 ont me répond ok et au moment de l’installation il y’a une chambre avec deux lits je redescends et je demande 5 lits ont me répond pas possible alors que j’ai payer 5 personnes ont de dit qu’il y’a pas de chambre communicante et que mes enfants de 5 et 6 devront dormir seul dans le couloir en face aucune solution trouver j’écourte mon voyage d’autant plus que c’est un hôtel où il y’a des bus entier de touristes russe qui arrive tt les jours une usine à touriste pas propre photo à l’appuie dommage d’avoir été énervée pendant deux jours je suis partie au final au mercure qui était top

L'hôtel est bien placé en bord de mer mais ne correspond pas ou plus au descriptif et photos diffusés sur le site : salles de bains datées, état général en dégradation et nous n'avons pas obtenu les chambres supérieur vue mer comme réservées, malgré notre réclamation et notre tentative de négociation...la piscine extérieure est par contre très agréable, très pratique pour les enfants en bas âge et l'équipe d'animation est super.