Ramses Hilton

吹風機故障，打了五通電話等了半個小時，我的頭髮都快乾了，找經理也愛理不理，客訴也沒用，服務很爛，不過客房很乾淨舒適，景觀佳

The Ramses was a great hotel but if you want to just go for a walk outside your hotel. The Ramses is on a busy main freeway and you can cross the street but if you have never been in Cairo. They have a saying in Cairo... if you want to cross the street... take a taxi... theere areno cross walks. People just cross infront of the traffic . Crazy traffic in Cairo.

All good except the entertainment was quite loud late into the night!

Rooms are very good, it was big and Airy. Bathrooms needed attention. Staffs are good. Mohammed Adel In the reception is very helpfull He Is credit to the company. Breakfast and dinner simply Wonderful.

Great stay clean room . Great staff

Room was good but full of dust!

I didn’t stay , hotel was horrible and not clean at all

Very good location , clean room , friendly staff!!

Throughout the night and into the early morning, children were running around and making noise somewhere next to my room. Also, there were constant mechanical noises throughout the night. I stayed here for five nights, and I had a lot of trouble because the internet wasn't working at all. However, the cleaning staff provided a lot of help whenever needed.

The front desk and porters were polite and pleasant, but the restaurant staff and housekeeping were extremely poor. Even though checkout time is 12:00 noon, housekeeping knocked after 8:00 a.m. asking if they could clean, which was completely unbelievable. We had dinner at the Indian restaurant, where the staff spent most of their time chatting and even sprayed something like insect repellent while guests were present, which was very unpleasant. The quality of the food was also poor. At the breakfast restaurant, the reception staff treated us in a way that felt discriminatory, and the tables were not cleaned at all. Additionally, when I called to ask about the breakfast venue — whether it was on the RF floor or the R floor — and asked three times, I was laughed at. This was the worst hotel experience I have ever had. I will never stay at this hotel again and will absolutely not recommend it to others.

部屋が広くて快適

素敵なスタッフと素敵な部屋でした。 朝食も美味しかったです。 近くに美味しいレストランがあるのに ホテル周辺の道路は、渡るのが大変過ぎました。唯一の難点です。 素敵な滞在でした。

Everything was great. Clean room very comfortable friendly staff.

Bar and Restaurants were expensive.

A very nice room. Friendly staff very clean with good amenities.

Acceuil convivial, nous avons eu une superbe chambre upgrader, sans demander. La Nourriture des restaurants est tres bonne. Le personnel est très souriant et heureux de t’aider. Les chambres sont propres. Je recommande pour le prix.

Por favor cancela mi reservación La recepción esta en un 5o. piso, con un elevador descuidado y sin seguridad, le falta la puerta de enfrente. El edificio está en construcción. Es el 1er hotel que veo con estás características. Eso no lo mencionan ni en las fotos ni en el anuncio Gracias de antemano por cancelarlo Atte Arturo Ortega

Room is bit old but we cloud enjoy staying with their nice hospitality.

Yes

Premium service. One of the best hotels in Cairo for sure. Highly recommending.