Sofitel Cairo Nile El Gezirah

Riverside dining, nice views

The casino was good Service was excellent

The hotel was over exception first time for me in this hotel hopefully it will not be the last time anytime I come to Cairo next time Inshallah I will come to this

Beautiful hotel with great facilities- pool, range of restaurants, gym, hairdressers and spa. The breakfast was plentiful and all freshly prepared, definitely worth getting. Staff were very friendly and helpful, however service was breakfast slow and often staff forgot your requests. We travelled around Cairo using Ubers as the hotel services were far too expensive but I think that is to be expected with a 5* hotel. We felt very safe in the hotel, thorough checking of all guests into the hotel. However, there wasn’t a lot of shops/ restaurants in walking distance to the hotel, just a lovely park.

I had an amazing stay at the Sofitel Cairo Nile El Gezirah. Our room was a nice size and we had a view of the Nile River. The staff was so gracious and courteous and made sure our stay was pleasant. I think I loved the staff the most but I would want to mention it was in a great location with easy walks to dining as well. I loved my stay so much I can’t wait to go back and when I go back to Cairo I am definitely staying at the Sofitel.

Everything about our stay was amazing!!! The view of the Nile definitely 10/10

The property is beautiful. Rooms are comfortable and the bed was is excellent. Service in restaurants was a bit slow, but perhaps this is common in Egypt. I would recommend this hotel.

Lovely hotel, great view, worth the money👌

It was ok, bathroom wasn’t clean

Great views! And great amenities. Everything was updated and clean. Best choice in this hotel area in the Nile.

Delicious breakfast and very comfortable bed. Good location and very good service at breakfast and at club lounge

Excellent location. on the Nile. beautiful view. we could see the Pyramids from our Room.

Amazing !!

The hotel gets loud in the morning with the heavy equipment starting on the addition. Music is loud until about 2 am, even on the 22nd floor.

Main issue we had was smoking from adjacent room seeping in from connecting door as well as noisy neighbours. Food is v good however and pool and outside areas all pleasant. Transport onto Cairo sightseeing all easy and cabs etc can be called with ease and quickly.

Great view

The room was too noisy despite changing it three times. However, the service was excellent, as well as the breakfast and the location. I will not return back

I stayed at this hotel between 01/31 and 02/04/25, and the experience was extremely disappointing. Early on, problems arose. Although I was married, there were no non-smoking rooms with double beds, which forced me to accept an inferior option. Furthermore, the bags took over an hour to be delivered to the room, and this only happened after I went down to reception to request delivery. I was accommodated in room 314 next to a room that seemed to be used as storage or something similar, and this caused constant noise, with doors slamming all day long, at inopportune times, both in the morning and at night. Sound insulation is practically non-existent, which is unacceptable for a hotel of this category. Another problem was the constant noise coming from the Nile, as the hotel is located on the riverbank. The sound of boats and the nearby pier made it difficult to rest, making the environment uncomfortable. The restaurant experience also left something to be desired. Although the hotel has three restaurants, only 1 had a lunch option during my stay, and the service was of low quality. The food wasn't the best either, which only made the dining experience worse. In short, if you are looking for a 5-star hotel that delivers quality in line with what it charges, I recommend looking for other options. The only positive part of my stay was the breakfast, which at least met expectations. For the rest, it's not worth it.

It was nice stay

Great location, very clean and convenient with professional staff (except the waiters who need some serious training to be customer oriented) The food was horrible and the food service was below average (the hotel needs to invest in a good chef and get good ingredients, and train the waiters. overall food value for money is very bad) Check in was smooth and the staff are professional, check out was smooth as well. One irritating issue is that if you charge food to your room you have to pay an extra 1 % tax which is counter intuitive and does not align with the image of a 5 star hotel.