巴顿大厅酒店&温泉

Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"! Complained to the front desk when checked-out, and the lady said "well, it's not enjoyable when it's cloudy anyway". EXCUSE ME?! No compensation and nothing from the management to compensate for no Spa which is the obvious reason why people choose this place instead of a Holiday Inn... Not what a 4 star hotel service should be like! Will go to Rushton Hall Hotel next time...

Nice lication, rooms clean but small and dark. Over looking the outside jacuzzi which was very noisy with people able to look into our room. Food menu poor meals not very good. Children riding electric scooters through lounge and bar area. Whilst residents were trying yo relax.

We had a group dinner for a friend's birthday. The food wasn't great, the fish was too oily, the poisson a bit dry, service was a bit slow and you had to go to bar to order drinks as not enough waiters came in. The bar closes very early at 10.45 The hot tub wasn't very hot, the photos on the website look like there is a swimming pool but there isn't. The bedroom with the four poster was lovely and the bed was super comfortable.

Lovely garden spa, perfect for sunny hot weather

Would highly recommend

A great stay at the hotel - lovely friendly staff. The room was comfortable and had the added bonus of air conditioning. Good selection of food at the buffet breakfast. Would stay again. Added bonus - Tesla superchargers on site!

Beautiful place great accommodation

Barton hall is well presented, reasonably well staffed and a pleasant place to stay. Avoid the restaurant at all costs though, helpful junior staff that need more training and attention to detail. We ate there on our first night because although pricey they have an AA rosette and so we assumed quality would be good. We were shown to our table half an hour late having waited an hour for a booking slot, we were acidicly informed that they were busy (although many tables were empty). The starters were ok but my main (lambs liver) was supposed to be medium rare and was very well done. I sent it back and they took half an hour to produce another which was equally over cooked. We were hungry having been travelling all day and so my wife ate her meal which was adequate enough if a little over (sea bream £28). I sent my second inedible main back and by then had lost my appetite…. The lady restaurant manager, Eastern European at a guess was brusque and downright rude, I requested obviously that I would not be paying for my main and that my wife should equally not pay for hers because she ate alone and I missed out completely. The manager refused outright and to save too much of a scene my wife agree to pay for hers. We are elsewhere for the other two evenings and can absolutely recommend the Snooty Fox which is 10 mins drive away, excellent service and amazing food :) In summary, a nice but overpriced hotel but avoid the restaurant or indeed try it at your peril.

Nice gym & spa

Really nice place. My wife and I spent an enjoyable few days in the area and despite a wedding being held at the hotel the weekend we were there, there was no problem with noise or access to facilities. Lovely restaurant, grounds, spa and staff.

i completed an online registration but still had to complete a paper one on check in.

Beautiful place, the grounds are gorgeous. The rain ok was really nice, well decorated and the bed was comfortable. Showers was amazing and the 3 hour spa use was incredible. A great stay!

Lovely hotel in a gorgeous setting. Weather was so hot and unfortunately there was no air con so that's the only reason I've not given 4 stars. The room was a good size, lovely bathroom and shower. However the room was quite dark due to the tiny window. My room 33, was quite a distance from reception with a few stairs and i dont think it would be suitable for anyone with mobility issues as there wasn't a lift. Everyone was lovely and it was spotlessly clean with an iron, kettle etc. I'd stay again if i could have a room with a bigger window and not during a heatwave 😁

Has stayed here a few times before I found it to be a reasonably pleasant hotel, until an issue arises. Had an issue with the booking but found the management were almost impossible to get hold of and unsympathetic to any issues. Will not return

A great property with a spa and gym. Great food and well stocked bar.

Stayed here on several occasions. Clean room, comfortable bed, easy parking with electric charge points and a good breakfast. The only fault was this room was far too warm and the A/C unit was unable to cool the room adequately - restricted temperatures.

We stayed in room 2. Do not stay in this room in the summer, it felt like we were sleeping in a furnace!! We advised reception and they asked which room it was but nothing was done about it. We don’t complain but it’s made us feel ill

Go to the spa pool when the sun is out! ☀️☀️☀️☀️

We loved our stay and our access to the garden spa. Such a lovely night sleep and relaxed morning.

We had our baby shower at the orangery and it was perfect. We stayed over with a group of friends after and loved the spa pool and dining outside in the restaurant in the evening