It's the people (for me) that make a place.
Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience.
We felt right at home, it's posh but without airs & graces, perfect.
Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right).
I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards).
Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay.
🙏😎🙏
Our room was good, bed was very comfy and we slept well.
Breakfast, which was included, was of a very high standard, plenty of options for all tastes.
The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here.
WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe.
The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable.
We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.