洞穴城堡酒店

Nice hotel bit dated. £12 extra to use Gym and swimming expensuve

Pleasant staff

Quilt too thick.

The hotel is beautiful and the staff are very friendly. The room was lovely and bed comphy! Cave Castle is situated in beautiful surroundings loved my weekend stay and would definatly stay again.

very polite staff

Yes very good

We stayed at Cave Castle for a few days last week (15-18 September) as part of a Yorkshire coast road trip-something a bit different we thought to your average hotel. Nice setting, great spa with a nice pool and well equipped gym. Good dining too, in both the Courtyard & the Windsor Restaurant. The staff were generally terrific, very pleasant & helpful, so it's a shame that the blonde lady with glasses on reception when we checked out somewhat spoiled things. Carrying on a conversation with another staff member for two minutes while ignoring guests who are waiting to check out is quite rude. Similarly, when asked about the carved bears in the property, she dismissively advised us to "look at the scrolling screen, all the information is on there, or just look at the website". We're checking out, it's an easy enough question. If you know, why not just tell us? If you don't know, why not? Sorry to interrupt your busy day, but the clue is that you work in "hospitality". What a rude woman, and what a disappointing end to an otherwise extremely pleasant stay at Cave Castle.

Gym closednat 08:30pm to early

Old world hotel stay. Clean, great facilities and food. Quiet. Would stay again.

Beautiful setting with professional friendly staff, especially the breakfast crew

We had booked the whole weekend to celebrate my husband's birthday so it was a huge disappointment to me when I saw the shabby room we had been allocated and wished I'd asked to upgrade. However, when we had to complain about the TV not working to the Receptionist, and was told "that was it" and "we were lucky to have a smart TV in our room, not everyone has," it set the tone for the whole of the weekend. The bathroom I have to say was spotless, if a little tired and old. The shower was a leaky mess that refused to budge, the shower curtain - inadequate - barely reached the top of the bath. There was old, badly applied mastik in areas I didn't wish to see. The TV, as I said, didn't pick up any of the apps on the remote and we had Freeview or nothing, so that was annoying because why advertise smart TVs if you then can't supply wired internet or decent wifi to run them? It was also very old and so small that we couldn't see it from the bed, which was shoehorned into the opposite end of the L-shaped room. The storage would have been adequate but there were hinges hanging off that banged when the doors were closed and zero hangers. The carpet was old, tired and badly marked. There was a definite lack of electric sockets for chargers, kindles, etc and the curtains weren't lined, so we woke at dawn with the sun. These things might seem picky but the ads for Cave Castle boast luxury, and this wasn't it. There was more but this awful website only gives me 1500 characters.

Friendly staff lovely big rooms comfortable beds great nights sleep will be coming back

The lady o. Reception was the most friendly person I have ever met and just what I needed on arriving here for the night

Good stay overall. The food wasn't as good as usual in the restaurant which was disappointing and were allocated a different room to the one requested. The room we chose was large & comfortable, didn't like the shower room though, would have prefered a bath and higher basin. The leisure club was great, as always, definitely need air-conditioning in the changing rooms though on hot days as it's unbearable getting ready without it after using the facilities. Breakfast was good, maybe not as much choice as there has been previously but overall, still a good, relaxing stay.

Kettle not clean, and falling apart. Poor service and also the hotel needs significant modernisation, might be worth going to a travel lodge of premier innzz

Very nice made by charming and helpful staff. However the property especially in the main building requires renovation as it displays a very faded elegance. Dinner was pleasant but not as good as as it should be in such a lovely setting. Overall a pleasant stay with fabulous staff, but please renovate and improve the standard of cooking in the main restaurant.

Was staying only for one night. A stunning building. Room very clean. Bed very comfortable - had trouble waking up! A delicious cooked breakfast which also included pastries and croissants. Helpful and friendly lady on the desk in Health Spa.

Beautiful scenery a lovely pind on the grounds to feed the duckds and ducklings. Rooms were very clean the bed is comfortable. Their was a humming noise coming from the fan in the bathroom that took ages to turn off breakfast was £12.50 wasnt the best but it was all you can eat and had plebty of options full english , continental, cereal, fruits warm and cold drinks also included with breakfast was acess to the pool,gym,ducuzi, steam room and sauna .Took a lovely trip out over the humber bridge to rhe veiwpoint and called in at cleethorpes. Overall it was a fantastic stay and i woukd come again to explore more of the grounds

Very comfortable stay with amazingly helpful staff. Wonderful spa with excellent swimming pool. Bistro good for late breakfast with lovely staff. Pleasant gardens. Very good value.

Awful view. Water from room above coming through bathroom ceiling light. I had to allow staff to come and sort . Offering a complimentary coffee in lounge would have been appreciated. Furniture in very poor cosmetic state. But bed was clean and comfy and hotel quiet . I would return .