伯明翰克拉丽奥精选酒店

I have book twin beds rooms for 5 nights but finally they can only offer me double bed rooms. After very long arguing with the front desk staff. They finally can offer me one twin beds room with TV. I am so mad about it

This was by far the worst hotel I have ever stayed in. The place if filthy and everything is broken. Our bed sheets were filthy and when we spoke to reception they handed us sheets and told us to change them ourselves as they the didn’t have any staff on. The place stank of weed. The light fittings were all broken. The shower door fell off. The public areas are ridiculous. The pictures are not a representation of the hotel in the slightest. The walls in the room by the bed were filthy with splashes of bodily fluids of different colours. Stay clear.

Outdated hotel, pictures on website are old.

The room itself was clean enough, the bathroom however was a state, mouldy and a strong whiff of urine. The "waterfall" shower head decided to fall off over my head as well and smash my toe, had a crack in the fitting and had been precariously fixed, a case of not my problem ended up in my foot being badly hurt.

Would of liked food on site breakfast

We had a 2pm check in, got there at 2.30 and the room was not ready. Rang up to book a car park space was told there would be no need as they never have a problem with parking, got there and the car park was full. Had to wait for both a room and parking.

Absolutely disgusting. Not been cleaned in months. Mould on walls. Dirty sheets. Bathroom green and black with damp. Customer service non existant. Rude ignorant staff. Refused to stay and awaiting refund.

The first couple of nights was very, very noisy, slamming of doors, men and women shouting at each other from across the corridor (they were same party). Last 3 nights were nice peaceful. The pillows were awful, flat like pancakes but the linen was very clean, bed quite compfy. The cleaners came everyother day, gave me clean towels every time. I was very pleased to see a small fridge in my wardrobe (which I used). The hairdryer was fantastc, better than mine. I went out for food everynight. Over all it was ok, I'd go back.

Dingy dated room. Toilet and bathroom silicone around tiles had mould the hand shower was broken water gushing out everywhere. Lime scale shower head. They had 2 late night wedding in a row noise and drunking people in the car park. Bed was not comfy

Disappointing as not as described on website. No restaurant. Had to ask for more teabags. No luxury toiletries or marble bathroom....no luxury whatsoever. No bathrobes and had to ask for bigger towels. It was clean and comfortable and for what we got correctly priced ....but definitely needs to correct the description on the website.

One of the worst hotels I've ever stayed in

The hotel needs to be renovated right away, I could see that up grades where carried out on the bathrooms recently but the remainder of the hotel is in urgent need of repair.

Worst hotel I ever stayed in, dirty and stinky, cant get towels upon request, the light switch exploded so we were moved to another room and the light exploded there again. The maid was rude af and barged in loud every morning and on my final day they charged me 10 pounds because I checked out 5 min late

No air conditioning, no breakfast, room and area dodgy. No sleep. However will say check in staff were efficient and polite.

Room looked tired, bed linen past its sell by date. shower to hot, controls did work properly to make it cooler. The mini fridge in the room wasnt working properly and whichever way you turned the temperature gauge it didnt make the fridge cooler. Used the public toilet downstairs in the lobby was in a terrible state. Presumably from a function from the night before.

Average hotel, only good for 1 or 2 nights. Overpriced considering there’s no on site restaurant. The room did have a fridge. Pillows very flat and mattress very lumpy. Bathroom was in need of a deep clean. Security guard on the door checking guests on late nigh return

Hot, smelly hotel which was dirty and ancient looking. Dark wood paneling, broken furniture, revolting curtains that I didn't even close because I didn't want to touch them! Marked walls, stained carpet and the most revolting headboard I have ever encountered!

Reasonable value for money.

Hotel is tatty and dirty. Gaffer tape holding carpets together and not been painted in years. Cobwebs and inspects splattered onto walls in room 1015. Corridor stinks of marijuana. A really bad experience and never to be repeated.

Perfect