克利福德湖泊假日地点酒店

Beautiful setting with a view of the lake

Well firstly on this site it said the check in time was 14.00, when we arrived it was like the marie celeste. Eventually after ringing the bell for attention with another couple trying to check in. We were told check in was 15.00. The room was dirty and damaged, the children's bunk bed was unsafe flexing despite being bodged with extra timber and screws. The shower tray was cracked with such a weak flow anyone would think it had prostate problems. When we went to have an evening meal half the menu was not available and what they did produce was inedible. I refused to pay the full amount of £65 but gave them £20 which was more than generous. It is such a shame that a venue in such a delightful location is being run into the ground by incompetent management I would not advise anyone to attempt to stay at this venue if you value your health

We arrived at 2 oclock rang the reception bell to get greeted another family was there at same time and the receptionist said were not aload in until 3 oclock but we both said on hotel .com it said we could get in our room at 2 so he checked if they were ready and they were so that was good because there is nothing around there and the bar dont open till 3

A friendly welcoming reception when we arrived, lovely scenery and very good food

Absolutely horrendous turned up to no lights on reception doors locked had to ring a number to even get in. No heating on, no lights on, not a single guest in the hotel. Should not even be open not fit for purpose. AVOID AT ALL COSTS!!!!!

Excellence service, beautiful place,very kind staff,definitely we will come back again!

This place is a classic, it suited my purposes pefectly, which were a place to stay during a difficult time. Peace and tranquilty, so, good timing for me as it is a seasonal trade. The two staff members were very helpful, Assad being in the challenging position of managing the whole place on his own with the help of his right hand man MD the chef, who makes a fantastic chicken curry. They both performed admirably and are probably looking forward to the summer season when there will be more gusts to liven up the place... Myself, I just enjoyed the laugh I had meeting the odd random sheep in the carpark lol

Not good

Less maintained property, potential for good business if maintained well and with professional staff. The coffee was terrible with the breakfast. Hope they will improve .

I was a little concerned at first as I couldn't find the Hotel initially, the position is quite remote. But that said, a call to reception cleared all that up within a minute. I was quickly helped, welcomed and shown to my room. The room was warm and comfy, the bed was excellent. Though very quiet, I was warmly welcomed into the Bar / Restaurant, excepting not to get any food I I thought I was the only guest, I was assured it was not problem. I ordered Scampi & Chips, which was served promptly and was delicious. I had a great nights sleep, waking and looking out of the window, one can only be in awe of the stunning Cornish countryside. This was a lovely stay, friendly staff, comfy room and a beautiful location.

Absolutely shocking Do not stay here

Stayed over 1 night. Room was good. Bunkbed was a little arkward but cant complain really. Beds were clean and comfy. Only issue was the toilet was splashing water on the floor when we flushed it but wasnt a huge problem. Lovely park for our child to play in right outside too. Restaurant was shut during the visit but the staff were lovely and gave us cheap drinks and snacks instead. Lovely view from balcony. Calming relaxed energy around us. Will be staying again. Good value.

The hotel looked like it was at the end of a long summer season. The reception area is bare with no real welcome look or feel. The guy behind reception was welcoming but could have used wearing a uniform or at least a badge! The room was ok, no mirror in the room only a bathroom one. No breakfast unless pre booked and no one on reception or a key drop box to hand key back on check out.

The accommodation was in such a lovely setting which meant I felt even more let down with the place itself. Parking was ample but that was mainly due to there being very few guests. As soon as I entered the reception area, there was a fusty smell which lingered on the nostrils. The place has so much potential but the owners are quite clearly interested in cost-cutting and saving a penny as and where they can. My room had an outside seating area but the door leading out required an Herculean effort just to lock it and there was no curtain or door covering to provide any privacy which was required as you could see in if I needed to use the bathroom. The bed was quite comfy. On the morning I paid for breakfast (even though my initial search had breakfast included as part of the search parameters). Instantly wished I had not bothered as they ingredients used were very poor and made a greasy spoon look like a Michelin star restaurant. Finally, the shower methodically dripped warm water not even sufficient to waterboard someone in Guantanamo Bay. I took a wrong turn that evening.

We stayed in one of the rooms and as soon as you walked inside it smelt frousty and not fresh. The carpet was stained, we couldn't get the tv to work at all and there was no mirror in the room so trying to dry hair in front of a mirror was not an option. We got downstairs at 10am on sunday am to be told breakfast was already finished

Hotel is in need of a full refurb. Bathroom was not clean (there was a shower mat on the tray of shower cubicle to cover a split in tray and looked as if it hadn’t been taken up to clean for years) The carpet was covered in pine needles and dead wood lice around the edges, so clearly hadn’t been Hoovered properly for a long time a land definitely not before my stay. Sink didn’t drain for ages either. Bed was clean thankfully and the curry I had for dinner was very nice.

Lovely site with woodland. Very quiet and a good base for exploring the area. The bed was really comfy and the view from the room was great.

The staff were wonderful and extremely helpful. When we ate at the hotel, the food was freshly prepared and arrived in a timely fashion. The room was a good size and had a small en-suite which was adequate. The surroundings were lovely, with sheep occasionally wandering in from the fields nearby. An altogether lovely holiday.

Great service and the staff were very helpful. Will stay there again

The description is misleading as it’s a tavern not a hotel, and that’s in name only, there was no restaurant or bar, the reception was manned by Asians that spoke to each other in their own language whilst ignoring issues, which I found quite rude, the room was adequate at best, the towels were dirty and marked, apparently one large and one small towel are adequate for two adults visiting, the hot drinks facilities were poor, the cups were dirty and there was only one milk sachet, there wasn’t any housekeeping at all, so to sum up based on the booking, there was no breakfast or food of any kind, no bar, the view of the lake was there between the trees, I wonder how I get a refund, and the personal hygiene of one member of staff was Covid proof as his body odour assaulted the senses