At 10pm arrival in the area told by company that my room had been double booked even after a phone call in the afternoon confirming the room slept in car as other hotels fully booked. Dreadful service
Verified traveler
Business
4.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Firstly Had to contact them to find out how to get in this should of been sent prior to my arrival!! Once inside I found the facilities were not up to scratch as the tv did not work and the internet was poor at best! The Bed was very noisy and uncomfortable! The noise from the road was awful as I had to have the windows open due to the heat!, would of liked a fan in the room! Tea making facilities in the room would be a good idea. I personally would not stay here again! The name of the place does not match what you get!
阅读更多
Ian
6.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Room was very comfortable but we did not receive all info to enter the property, when given detail we found the room was already occupied, was given a different room.
Verified traveler
2.0
/10
Reviewed 162 week(s) ago
Hotels.com verified review
Worst experience ever! Can’t recommend anyone to go there
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia