松树林水疗及高尔夫度假村酒店

I stay here quite regularly and would usually give 4 stars however on this occasion it has to be three. I booked a king bed room and got two singles joined together with a gap through the middle making for a particularly uncomfortable sleep. I also chose to eat in the bar, very very overpriced.

Overall, our stay was okay, but there were a few disappointing aspects that took the shine off what should have been a straightforward overnight stay. Before booking, we asked about checking in early because we were attending a wedding and our coach was leaving at 11am. The hotel was completely inflexible and stuck rigidly to its 3pm check-in policy. However, when we arrived at 10am, the receptionist said early check-in was available for £10 an hour, subject to room availability, which would have added £50. We felt that was steep. In the end, we left our bags at reception and had to ask another wedding guest if we could use their room to get ready, which we really shouldn’t have had to do. The room itself was comfortable enough, but I was surprised there wasn’t even a small fridge. During very hot weather, being unable to keep drinks or food chilled is a basic convenience I’d expect from a hotel charging this sort of price. The air conditioning was also disappointing, as it switched itself off after about an hour of use, so I had to keep waking up throughout the night to turn it back on. The biggest disappointment, however, was the value for money. We paid £152 for one night, only to discover breakfast wasn’t included and would have cost an additional £14 per person (£28 for two). At that room rate, charging extra for breakfast felt excessive and left the overall stay feeling poor value.

It was amazing stay.

Stayed here on a number of occasions. Always find the mattress too hard and the pillows too soft and the road noise a little distracting. Amenities are good, overall general aesthetics are good and clean but notice some areas need more focus on cleaning and maintenance throughout the property. Food, drink and staff assistance are excellent.

Our go to place to unwind and relax after a busy week at work. All the staff are pleasant and professional for the front of house and the bar/restaurant staff. Stay here frequently

Perfect will stay again

Friendly welcoming reception staff, room nicely decorated for our wedding anniversary. Evening meal and breakfast very nice.

A really friendly greeting at reception, with helpful guidance. The room was of a very high standard, clean and fresh, with a good supply of tea, coffee, biscuits etc. Beds were comfy, only niggle was that the extra pillows provided were really lumpy. Extremely helpful staff in the breakfast room, very courteous and friendly.There was a good selection of hot food for breakfast, and a lovely selection of fruit, sweet melon slices and fresh fruit salad. We had taken our dogs, and one little warning for other dog owners is that the grassy, wooded area for walking dogs has a lot of deer ticks, so good idea to check dogs after walking. We enjoyed our stay and the use of the pool.

Honestly, the least comfortable beds and pillows ever. The double beds are two pieces mgether

Great room I got an upgrade from lovely reception lady large bath 4 poster bed great breakfast choice and lovely pool area sauna steam room hot tub.

Air conditioner /heater was not working and staff could not fix it the first night.

Room could do with some attention to detail when being cleaned, nice large size room and very comfortable beds, staff did come to the room ask 21:15 and asked to enter, not entirely sure why? Breakfast was delicious lots to choose from, would have been nice if we was told we could order eggs to our liking unfortunately we weren’t, bar and bar food was rather expensive and not worth the price paid

Breakfast was good. Staff good. Room very clean.

It was very good overall. The usb ports didn't work but otherwise a great hotel . It was my 2nd stay there .

Nice hotel, very friendly helpful staff- would definitely stay again.

Really nice relaxing stay for us both, noce bar to relax in and a walk into the local village

Simple check in. Delicious food and friendly staff.

Spa.was relaxing andnthe pool, until ot eas divided into swimming lanes and we were forced into cramped spaces with a 2 year old. Pool temperature was too low.

Staff were friendly and efficient when we checked in. Room was clean, spacious and well equipped. We made use of the spa facilities which was a nice bonus. The only downfall - kids were ridiculously loud in the pool, after 6:30 kids were still in the pool and splashing messing about in the swim lane.

Bedroom had no heating AC unit not working and radiator in bathroom freezing all of the stay