盖拉罗克酒店

Great hotel. Top tip - follow the hotel’s instructions on driving to the hotel. We followed our satnav / GPS and ended up in “the lanes” which are scary narrow roads. The walks from the hotel are stunning along the coastline. Dinner a bit pricey.

As usual we had a wonderful stay at Gara Rock. We come here a couple of times a year and are never disappointed!! Love it there!

We were quite disappointed with our stay. For the money we were hoping for better service and better food. Food was very disappointing throughout, often having to send back cold food and disjointed service even though it wasn’t busy. For the Sunday roast they couldn’t accommodate someone with Crohn’s which was quite poor. Overall customer service was quiet bad and we were celebrating but it was disappointing on many levels. Breakfast service was diabolical. After we paid then were asked for some feedback on our stay. We won’t be returning.

Beautiful hotel in the most stunning location. Fantastic for dog walking and miles away from anything. Beautiful views, with access to sea and sand. Lovely food, rooms are great. Sadly didn’t get to use the spa as was fully booked but very quiet in the hotel so not sure how had booked it!

Great location next to coast path with views of sea

It would have been nice to have ironed linen. Also if staff were a little more interested in their guests rather than their mobiles. Overall a nice stay.

We stayed at Gara Rock for four nights and were disappointed by several issues. While the hotel has potential, the negatives stood out. There were two boiler outages—one on the first morning and another on the final evening. During the first, we were asked to use the penthouse bathroom but not offered a room change. The second outage was resolved in an hour, delaying our dinner reservation. We were told the issues were due to cold weather and high occupancy, which felt unacceptable. The cinema room had outdated Apple TV with apps needing updates. No staff could assist, and after 40 minutes of trying, we gave up and watched an old DVD. The stereo sound was limited and quieter than the air conditioning. Our room was poorly maintained, with scrapes on the walls, no wardrobe lighting, and limited space. One side of the bedroom had no lights, and the living room unit was bare. The TV stayed bright all night, turning back on to a sign-in screen. Shower gel was used up on day 1 and never restocked. On the positive side, the restaurant and lounge areas were welcoming, with excellent food. The hotel’s dog-friendly atmosphere was a nice touch, and the TVs had streaming capabilities. Some staff were attentive, but others were less so. We were given a night’s credit for the boiler issues, but the experience didn’t meet expectations. We recommend the restaurant, but the hotel rooms need improvement to justify the price.

Amazing hotel. Service was excellent. Location beautiful. A bit off the beaten track but not too strenuous walk to get to Salcombe for the day if you want.

Stylish and relaxing environment. Menu, service and food exceptional. Only come t. Outdoor pool tornado open during winter

The cleanliness of the hotel was shockingly bad. The disjointed service was frustrating. The indoor pool area was not fit for service, missing tiles, filthy floor (the maintenance man was walking close to pool with uncovered muddy shoes. The two ladies a the spa reception were especially worth mentioning for being amazingly unhelpful and lazy, well done you two!

The main restaurant. Where do I start ! The dress code T shirts! There is a bar dining for that. Let’s keep the fine dining to a minimum level of a collared shirt . 1 hour and 23 minutes to get the main course!! Potato’s burnt but cleverly served upside down !!!! And cold plates . Such a shame the hotel was great. Pool great . Staff Great . Tim

Hotel location was amazing with views that are superb! but we wouldn’t be going back as the lanes getting to it are awful and quite stressful! Staff were amazing and so polite but not enough so they were overwhelmed at breakfast and service very slow!

Great views, service & quality fixtures & fittings. Room rooms with comfortable beds. Could do with matching rooms available & pictures slightly better.

Booked on impulse for a one night stay. On checking in i booked a table for 7.30pm to allow time to go to the spa. When i got to the restaurant one of the staff asked if she could help, i explained i had a table booked for 7.30pm but wished to get a drink from the bar as i was 10 minutes early. She directed me through into the bar area. When i got there i asked the bar staff if there was a drinks menu, he directed me to a table near by. Another member of staff came over and asked if i needed help, i explained i wanted a drink and asked if i could order from the bar or did i have to order here. There then ensued a rather odd process whereby i was asked where i was sitting (nowhere at this point) and i was kind of escourted over to the sofas where i was then asked what i wanted to drink (minus drink menu). At this point i felt pretty awkward! They then had no record of my table booking and asked if i was waiting for someone (i was a solo traveller) They found me a table but my food order took a very long time to arrive, a couple of large dogs were barking in the restaurante (not directly the hotels fault, i appreciate that) and i was only checked on once. I had planned to stay and have a relaxing drink but i ended up just going to my room straight after as i couldnt face the uncomfortable drink ordering saga again. There was also no info in the rooms re breakfast time etc like you would normally expect. Overall a beautiful hotel let down by odd uncomfortable service!

It’s rare to find a hotel that is better than it looks and states on its website. The staff were wonderful. The food and drink was amazing. Its remote location made it such a peaceful stay. Will definitely return.

The most incredibly beautiful and relaxing 24 hours escape. Just a stunning hotel!

Beautiful setting and lovely hotel. Staff very friendly and welcoming

We had the most amazing time at Gara Rock Hotel celebrating my husband’s 40th birthday. Really special place and would love to return.

Underwhelming! This property has the foundations to be extraordinary (especially given its location), yet the customer service is severely lacking. Rude staff on check-in. Room not ready at the specified time (3pm). No apology given. No offer to help with bags to our room. Room dirty with a stained bath, sofa, curtains, bathroom floor. And the spa, a small pool with 5 loungers is not sufficient given the hotel capacity. The food is severely overpriced and is satisfactory at best. Burnt food and poor service. For the price point the hotel is NOT worth the money. Do yourself a favour and spend your money elsewhere. There is much better out there at a fraction of the price.

Birthday celebration with family. Hotel made it a very special occasion to remember.