海姆雷之家酒店 - 格林国王旅馆

Lovely rooms, with ensuite but even with the heating off and the window open it was too hot to sleep. Would be great idea to have bottles of water in the room, possibly a small fridge. Breakfast is excellent and so was dinner

Beautifully decorated hotel with friendly, helpful staff. Sam and Lisa and the rest of the servers were so lovely, nothing to much trouble and Sue kept out room so lovely and clean

My room was really good, but I didn't realise that there was no elevator in the building. This was fine for me as I was able to carry my suitcase up the stairs to the top level. However, my brother and his wife had major difficulties in walking up so many stairs. Fortunately, they were able to change their room for one on a lower level, which was much better for them. Maybe, in the hotel description, it should be noted that there are several flights of stairs in the main building and, if that is a problem for patrons, there should be somewhere to request a ground level room.

Business stay

Property is good, well decorated but highly priced

Food, staff and room were great. All staff were pleasant and friendly and the meal I had was really good quality. The room was beautiful and a great size, separate seating area and huge bathroom with double shower. The noise behind my room however, was terrible, bottles and rubbish being emptied day and night (tried to sleep late afternoon following a long drive). The mattress needed upgrading too so sleep was very broken, which sadly took the edge off an otherwise great hotel/pub. Bottle for fresh milk is a great touch but could do with some UHT in the room too. After a bad nights sleep I just wanted a brew and showering and dressing to collect the milk wasn’t ideal… I ended up buying one elsewhere after I left.

Absolutely brilliant place to stay. Spent two nights here, had breakfasts and an evening meal and cannot fault anything. Initially given room 5 which was an amazing room, but sadly we asked to change as main doors beneath constantly banging when opened or closed was very noisy and annoying. Moved to another lovely room, though smaller (11), was lovely and quiet as traffic lessened. All staff were super, helpful, polite and very welcoming. We will be back.

Hotel has been refurbished to give a boutique look. Room was not as clean as previous visits. Fecal traces in toilet and cobwebs in bathroom with crumbs on floor. Coffee tray was meanly stocked and coffee bags were not good. Bed was comfortable and decoratively it looked good.

After a slight delay as there seemed to be a shortage of staff at a busy time I was greeted and received with courtesy and offered an additional night as I requested. Staff were friendly and efficient. The shower was a challenge until I'd figured the controls out (the labelling is in tiny letters and difficult to read). I was surprised no air con in the bedroom but was able to adjust the temperature at the radiator.

Fabulous stay, attentive staff, and clean, tastefully decorated rooms. Easy access to the restaurant downstairs that served all meals all day.

Great food, service and facilities.

Everything about this hotel was wonderful. Really tastefully decorated rooms, the beds were comfy and bedding lovely. The staff were so friemdly and couldn't do enough to make our stay enjoyable. The restaurant served a wide range of products for all meals and snack times. We loved the breakfast xhoices, and favourite meals were sausage and mash, with halloumi fries as our favourite bar snack. Fantastic stay which was great value for money.

Great place

We had an amazing stay over Christmas. The room was perfect and oozed character whilst being new and modern. Will defo be staying here again

Lovely hotel, perfect for a place to stay whilst either exploring the area or travelling on. Staff helpful during check in. Room cosy and chocolates on bed a nice touch. Have already booked a further stay!

All very good and great value.

A great stay. Staff very polite and very welcoming also very accommodating regarding minor changes I requested.

The hotel has undergone a substantial refurbishment with the external work still being finished. We were very happy with the comfortable bed, power shower, and little extra touches like chocolate on arrival. All staff were very friendly and helpful. Meals were excellent and good value. We would definitely stay again.

Great and refreshing even though I was on a professional trip.

Lovely welcoming staff.. very comfortable room and great dining !