洲际酒店集团智选假日酒店米德尔斯堡 - 中心广场

It was a lovely room, good breakfast and friendly staff. The bed wasn’t comfy though as it was bumpy rather than firm and soft

All good ... and reasonably priced too

After calling the hotel to confirm I could park my van in the car park I was told it would be possible. I told the receptionist it was a large van (transit) prior, and made it clear it was not a transit custom. Again told that the van would fit. If I had known prior It would not fit Iwould not have booked this hotel. When arriving trying to actually find the car park first was a nightmare as it is not clearly sign posted. Then to get to the car park and find my van would not fit under the barrier was extremely frustrating. After speaking to the receptionist inside he then stated I could park it in the euro car park across the road which was open air and had cctv. Parked the van in the euro carpark, paying for the van option again was a nightmare. Will not be returning.

Good for what we wanted and staff fantastico

Staff are the best I have ever encountered. They did everything in their power to accommodate my needs.

Stay was fine but still waiting for email receipt from Thursday morning.

Customer service was second to none.. reception went above and beyond .. thank you

excellent! Thank you!

The hotel was close and central to what I wanted to do.

Only stopped 1 night but room was clean & comfortable there's parking available for a reasonable fee & the breakfast was decent. Staff were helpful & friendly 5*

Excellent, will definitely use again

Parking is an issue

First floor room facing the front of the hotel. Window directly above the smoking area. All night long there were guests smoking and making noise. Despite double glazing, not much sleep.

Room was comfortable but there were a few stains on the curtains and the bathroom door. We enjoyed a really good breakfast and would definitely stay here again.

Great stay. Hotel always a pleasure to stay. Great if park area. Note - addition charge made by hotel if they make up the sofa bed.

Excellent service from Reception Desk staff. Efficient, courteous and helpful.

It fitted my requirements perfectly.

Central to everything in town and clean and decent price for hotel.

Room 386 is classed accessible but it is furthest from reception and the lift. Not suitable for those with walking difficulties due to the ridiculous distance from the lift.

Hotel was ok, surroundings not so nice. Didnt feel comfortable walking around outside the hotel