赫尔宽敞的公寓5

The property manager didn't answer the phone, couldn't pick up the key, paid for the booking got confirmation email then couldn't get any response from the apartment, I went to the apartment still can't speak to anyone therefore I had to find another place to stay last minute which was difficult and inconvenient to say the least, I will be contacted Expedia who I booked the apartment through and I will be expecting a full refund, I would recommend booking this apartment unless you want to be disappointed, there is no way of communicating with the property when you call it's straight to voicemail, when you message it says it could take 2 days for a response which is useless when you need the key that day, (NO CUSTOMER SERVICE AT ALL)

For my purposes of visiting an unwell relative, it was perfect. However, if you don’t know the area it appears a bit run down. The appartments themselves have good security with cctv. I booked through travel site and found communication was not easy. I have a feeling the owners are new to letting their appartments so hopefully teething issues. The cleanliness was ok but I again suspect that it was a rush job to prepare for our stay. The apartment location is central and a short walk to the train and bus station which is great if exploring. I cannot say how good the parking is as we did not have a car. The price was reasonable for our stay.