I turned up and had no way of getting in, no information of entry before arrival and no reception/entrance for people that dont live there permanently to speak to someone. I called the contact and was just told they had no booking and nothing they could do, they also said this accommodation was not currently being offered to stay in/book to stay in! Had to book another hotel
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia