马美逊利兹酒店

Room was in poor condition. Towel radiator hanging off wall, strip between carpet and bathroom floor missing air con not working.

Only complaint was the bed being to hard. Otherwise perfect.

Room was OK. A few hairs around and in the bath from previous guest. It was extremely cold however and when asking whether it would get warmer at reception I was advised it is controlled behind somewhere and someone will look into it. The room remained freezing cold throughout the evening and therefore was hard to sleep in. Was woken up before 8am in the morning as contractors was banging about with what sounded like metal bars and poles and plugging in electrical items in sockets. Breakfast was amazing. Will not be returning unfortunately.

Receptionist was very friendly and interested in our stay. Room heating seemed to be an issue. Deluxe room was not as spacious as the previous one we had. Hotel itself is in a perfect location with very reasonable discounted parking close by.Might try another local Hotel next visit.

Bath in bathroom could do with replacement flaking paint and also plug adapter hanging off. Also the creme brulee for £11 was cold and not the best. The big issue was the parking. Parked at Q park went to get the discount in morning of checkout to be told it had to be prebooked? Parking cost me £39

Fantastic room, lovely facilities,

Good location, near to station. The majority of staff were helpful and friendly. The room was badly laid out. Heating didn't work properly, . Scale in toilet was so bad it reduced efficiently. The room was noisy due to location near the lift. Breakfast was good. Bar and dinig areas quite low lit.

Really friendly staff, room was very comfortable and very clean.

Beautiful hotel rooms are clean, stylish and comfortable. Breakfast was good and good variety. Staff polite and attentive.

Good sized room at sensible price. Great facilities. Friendly and helpful staff.

Lovely room

Beautiful hotel, close to station and shops, would stay here again

Nice hotel

Room excellent, good shower/bath and nicely quiet.

Nice hotel, good location

Always a spotless room, well appointed and decorated, large open space double hight ceiling as you would expect with a renovated property. Lovely reception, with bar and dinning area, very bijou and chic

Lovley hotel very close to train station and shopping centres. Staff polite, helpful, couldn’t fault the twin room slept very well with quality pillows and bedding. Will stay again.

Staff were great - room had a bad sewage smell

Hearing wasn’t working in the room we checked into. They moved us after asking twice but the TV kept freezing in the new room.

Stayed for one night in October 2025 for a family trip. The staff were all friendly and helpful throughout our stay, they are a real asset to the hotel and made a positive impression. The room was a good size, even with a fold-up bed for a child, though it was a bit cold initially due to the older building, but it warmed up after adjusting the heating and closing the curtains. The location was excellent and within walking distance of everything we needed. Breakfast was a highlight: hot food was made to order, and the continental buffet included homemade granola, which was very good.