诺富特伯明翰中心酒店

Convenient location. Friendly stafff.

酒店翻新 住宿還可以 附近有食店 伯明翰圖書館在附近 價格算合理

We stayed there because of proximity to tram stop and the show venue we were attending. Unfortunately, it can be extremely noisy outside on Friday and Saturday nights until 2 or 3am and not even the double glazing can diminish it! The breakfast is expensive but we paid for it. One morning, my husband asked if he could have an omelette and was told that it would cost us £6+ extra!!! There was no porridge either. We stayed 3 nights.

Very good on the service of the staff, room was clean the only thing was where the toilet was it was serpent to the bathroom it was a little box in with not much room and very closed in

Staff were helpful at check in and check out. Lobby was nice. Unfortunately that’s all there is to say. The room is dated , starting with carpet, walls, electric sockets, split toilet//bath. The hotel feels like stuck in the 80s time zone and is in need for a refurb - urgently!

Great location, easy use of car park which was very convenient. Reception staff not so friendly but breakfast staff made up for that. There was no hot water in the morning for a shower as there was a problem with the boiler. However understand that these things happen but was glad that I used shower night before. The coffee machine wasn’t working but maintenance guy was sent up to sort it and provided a new one. I would stay again.

COLD Shower

Check in desk was not sufficiently staffed

No hot water in rooms for 2 nights

Facilities in bathroom were poorly maintained and required reporting. Poor awareness of guests staying in room as had to ask for more towels in room

The reception and bar area look great, however room very dated, stairs was dirty ( walking down from 6th floor). A party was on until 1am, we didnt know was planned, with guests vomiting in numerous places. Sleep was ruined by passing traffic ( horns) and local nightlife. Then early hours of morning an alarm went off ( not sure where from) again waking us. When we checked out around 10am, the frint of hotel was covered in cigarettes ends, rubbish from takeaways, vomit the list could continue.

Perfect location, the staff were very helpful and friendly. The room was well equipped, comfortable and clean. Secure car parking under the hotel. Would definitely revisit.

Had a lovely night stay staff was very polite & helpful

Very nice staff particularly at check in

Toalettdörren gnisslade mycket. Sängen var hård. Målningsarbete i korridoren pågick de 2 dagar vi bodde där.

Staff were great

Old place needs renovations,door is almost hanging off, the heating doesn’t work on the 2nd floor, and I was harassed when trying to enter the hotel at night, and asked do you have key to get in? And show it? Customer shouldn’t be, and then I was told it was because

Great, the staff were all professional the room had everything I wanted. The cleaner on 2nd floor nice and friendly very attentive. The location was excellent everything at your convenience

No towels in room, no hand soap in room no, tissues in room. Toilet was not fully fixed to the floor so every time you sat on it shifted. Tv, although worked, had a crack down the middle leaving a lovely line. Absolutely not what you would expect from an Accor branded hotel. Public spaces however were lovely.

clean room