Our reservation was cancelled by the host without notice. Check in details were not sent at 3pm on the day we were meant to check in. Upon phoning the Property Manager, I was told that the reservation was cancelled by the host without any reason - at this point we were already on our way from Scotland to London. We ended looking for another accommodation which costed us double what we paid for this accommodation. Very frustrating
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Thomas
休闲 家庭
2.0
/10
评论于 49几周前
Expedia Group verified review
Owner stiffed us. Ten days of trying to contact to find out how to check in when we arrived went without response. Never got to property. Had to pay for a hotel at last minute.
Dreadful experience.
Kondwani
商业
10.0
/10
评论于 70几周前
Hotels.com verified review
The staff were great, night staff at late check in and late check out. Break staff including Prerna in dining were top notch.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Our reservation was cancelled by the host without notice. Check in details were not sent at 3pm on the day we were meant to check in. Upon phoning the Property Manager, I was told that the reservation was cancelled by the host without any reason - at this point we were already on our way from Scotland to London. We ended looking for another accommodation which costed us double what we paid for this accommodation. Very frustrating
阅读更多
Thomas
休闲 家庭
2.0
/10
评论于 49几周前
Expedia Group verified review
Owner stiffed us. Ten days of trying to contact to find out how to check in when we arrived went without response. Never got to property. Had to pay for a hotel at last minute.
Dreadful experience.
Kondwani
商业
10.0
/10
评论于 70几周前
Hotels.com verified review
The staff were great, night staff at late check in and late check out. Break staff including Prerna in dining were top notch.