金柏莉之家橱窗公寓酒店

The plumbing work was poor and the sink kept making loud noises all night. The best sheets were dirty. The window was broken and would not close and it was freezing cold. There was noise all night

Good location for walking around central Leicester. The proprietor was very pleasant and helpful. The apartment was clean with well equipped kitchen. Convenient for a two night stay. Utility rather than luxurious.

The apartment room was conducive and adequate for temporary stay. The availability of utensils made it easy to prepare meals in the apartment.

Dirty side tables. Said cap parking on site but then realised its 12 pound on top to park there, people running about shouting all night so barely had any sleep.

staff are very welcoming and helpful

The property was very noisy at night with screaming and shouting, we got up at 7 and vacated the property as bed was uncomfy with only 1 pillow per person

Very noisy and we could not find parking that would take our payment

It’s about all the surrounding, it’s unsafe for a family or kids, please avoid unless your desperate. Lots of drug dealers and dodgy people there asking me where to find drugs. I trusted hotels.com but now I’m very not sure about your ratings and I genuinely don’t understand how this place can have a 7/10.

No towels, one set of cutlery for four people, fighting and yelling on the street every night, no laundry powder/liquid. Expensive parking which wasn’t even secure. Three paper thin pillows provided, only one toilet roll for a week stay.

Good value city centre apartment. Check in was very easy and receptionist was friendly and helpful. Parking available, although costly. No wifi though.

Room as expected for the price, clean enough and everything in working order. Convenient location, easy to come and go as you please, staff were nice and helpful. Would have liked spare loo roll, towels and toiletries as one of everything wasn't enough for 3/4 days. Walls were very thin, doors slammed loudly and mattress was thin and bumpy, so sleep quality was poor.

Perfect location.2mins from centre. The woman receptionist was rude ignorrant and very abrupt. When the manage came in he couldnt have been more helpful

Friendly helpful staff,give us information on local pubs and places to eat,etc, apartment got the essentials ie modern kitchen microwave, cooker oven, plates,spoons,fork,.included fridge tea,coffee, sugar, etc,information leaflets,maps, in reception ,ie will phone for delivery of take away food, Taxi,etc

Very helpful staff and good accomodation.

The stay overall was fine for what we needed but the cleanliness wasn’t great. The halls smelt like smoke and weed to the extent it was almost intoxicating. Our apartment was okay, but we found brown splodges on the bath, bath Matt, one of the pillows and sheet. We did try to clean these purely for our own comfort in the cleanliness but still not great. Slightly noisy due to being on main road but wasn’t too bad. Good location for the town as well.

AWFUL. Checked out early because the room was so bad and the ‘management’ promise a refund then when you chase it up they tell you they’ve not got time to deal with your query. Dirty rooms, poor communication, relocated when I arrived to check in to a different apartment block altogether - which they didn’t notify me about before arrival. AVOID!

Clean and comfortable. I would stay here again

There is no communication from the staff even though it is a serviced apartment they won't come for our need and also they charge for cleaning and the internet is very slow they providing. The other flatmates are very noisy and the fire alarms goes on many nights we are not able to sleep.

All clean nice bathroom lovely sofa would recommend

Was booked into room that was not what was paid for, took 45mins to get new room