新月海德公园酒店

Really nice hotel with lovely decor. The room had a Nespresso machine and luxury toiletries.

Location to Paddington Station was good. Staff accommodating. Bathroom too small

Very clean and tidy. Easy access to Hyde Park and underground. No lift so if you have heavy luggage and on the top floor as we were be aware. Great if going to event in Hyde Park.

We stayed in the room in the basement which is next to a vent of some sort. Was super noisy at all times and kept us awake!

Just disappointed we couldn’t assess the building with the door swipe then our room. After a wonderful evening in Hyde park.

I’ve been to London a couple of times, and this was by far the quietest hotel I’ve stayed at during my visit. The rooms were updated and fresh& very clean. The staff were friendly & provided exceptional service. Highly recommend! parking can be a bit of a challenge if you’re driving, so look into that before your arrival & you should be G2G!

Upon arrival my family had an issue that Fav, the front clerk, immediately assisted in helping us resolve. She alone would make me want to stay there again. Beyond that our room was really nice and our bed was so comfortable!!

The lady on Reception was lovely. The only issue we had was we were located on the top floor (7th floor) with two suitcases each and Concierge was on a break. Room was very quiet and clean, with Molton Brown toiletries. Comfortable bed. There was only one fire escape which was down the main staircase, hence a no-smoking hotel. Good location for Paddington station/Heathrow Express, just a few minutes walk. No amenities but bakery/restaurants/coffee shops within easy distance.

Hotel room was clean, and a close walk to the train station. Front desk was not manned all the time - had to cross the road to a different hotel for service, which made checking in not a very seamless process. There are no lifts in the hotel, but they do have staff to help with the bags. Room is old - laminate was chipping off the table - but it was clean.

Friendly staff, cute room with all things needed

Clean and well furnished room, service at reception was efficient and courteous, overall a good stay and would happily recommend

Just a short walk from Paddington Sta and Kensington Park. It was perfect in every way!

Fantastic hotel with really friendly and helpful staff. Room was lovely and a really good size. Bit noisy due to traffic but ear plugs worked well. Would def stay again

Our stay at this boutique hotel was fantastic! The room, while small, is equipped with everything you need. The shower was perfect after a long day of travel. The Molton Brown amenities were an added bonus. And the location cannot be beat. We can recommend the restaurant down the block - The Taste of India, as well as the pub across from Hyde Park, The Swan, as well as the Cleveland Arms. We would absolutely stay here again!

Lovely hotel, the staff are very friendly and welcoming. The hotel itself was stunning, the stairway and rooms are really nice. The complimentary things in the room was a lovely extra. The only thing I would say is the windows seem to be single glazed and there doesn’t seem to be any sound proofing so you can hear other rooms / lots of noises outside, I would recommend the hotel and would stay here again despite that.

Friendly and helpful staff. Comfortable bed. Clean room. Very, very small bathroom.

I always have good service at this hotel. Rooms are small but well equipped. Everything you need for a short stay close to town.

A

A very unique building but not for 70 year old. I was grateful i was able to change room to 1st floor. Ordering a taxi was not convenient Going from building to building in the rain in the evening wasn't helpful at all. I used an Uber service.

Friendly staff and easy to walk to from Paddington Station.