伦敦皇冠酒店，克里克伍德（伦敦西北），WorldHotels Distinctive

The room was clean and staff was friendly.

Family of 4 (2 adults, 2 kids) stayed 29 Dec 2025–1 Jan 2026. Check-in: Strong cigarette smell in bathroom, quickly fixed by housekeeping. Room was freezing (<19°C) all nights despite AC on max. Reported multiple times; small heater arrived late on day 3 but inadequate for 4 people. Caused sore throats and discomfort. Cleaning: Only towels/mull changed, no proper tidy-up. Friendly staff, good location near Cricklewood station. But needs better heating/maintenance. Hope for improvements or goodwill gesture.

The TV really didn't work, which was frustrating

Air con system faulty in room and pumped hot air in room all night awful night with family. Hotel staff had no answer despite £192 cost. No refund offer or compensation promised to call back with manager and didn’t bother. In adjoined pub toilet seats ripped off, no loo roll and empty vodka bottles in the toilet. Will never go back

Clean but dated room, friendly staff and good value for the location.

Fair accommodations. Elevator on 4th floor malfunctioned

No hot water. The bed sheet were tiny. The hotel is very noisy.

Good facilities

Well maintained and neat. The food was good too but except for the fact that there was no microwave in the room

Excellent stay at this hotel

Perfekt sted. Rent og pent. Frokost trekker ned, Hyggelig personale.

Room was very clean, bed was very comfortable, large room (executive double), staff were very friendly and helpful. There was plenty of parking spaces, there is a spot on the way down to the parking which crunches your bumper, not the end of the world as you are going slow but not ideal. The showers are good, plenty of pressure and good temperature control, however they are low. I have to duck to be able to get underneath it.

The stay was uncomfortable. The area in which the hotel is in is very urban city like. The hotel wouldn't give refunds for anything. I paid for my breakfast in advance, didnt enjoy the first day, requested a refund for the next for days. They wouldnt give it to me. Instead they said they would consider the rest of the days as a paid dinner. Dinner was not enjoyable either. Still no refund granted. I also had to a moldy shower curtain upon my arrival and had to request a new one. They don't use wash clothes at this hotel so i had to go out and purchase my own.

Das Personal war perfekt.

The room had marks on the walls, the carpet was dirty and the shower curtain had mould on it

Staff extremely helpful; clean room great service!

Leuke hotel

Noisy air conditioning unit that can't be turned off

hotel needs work, this is 4 star but room is old and dated, windows so filthy cannot see out of, years worth of pigeon mess on all sills, balconies etc, bedroom curtain thin and held by a wire, not black out thermal or insulated which would help to dampen the sound from the very busy road and would be expected as standard in a 4star hotel. Dust in rooms, dirty glasses were in corridor when I arrived and same glasses still in corridor when I left two days later. Shower water not the hottest but that may be personal preference. housekeeping policy is every third day unless requested, I did not request yet housekeeping entered and replaced bath floor towel onto bath, nothing else was done and housekeeping would have walked past the glasses in the corridor and left them Bed was comfortable and breakfast was nice. Parking expensive given street parking is free for the overnight

They put me in a room near the pool smell dark dirty