I live in Taiwan, certainly the booking is written in Chinese when I received the confirmation of booking from Hotels. com. But all the critical information such as booking no, hotel name, booking name and check in date were both written in English and Chinese. Strangely, the front desk said couldn’t help me to check in cause the information were not ALL in English since he didn’t know Chinese. I explained to him but no use! Finally, I got the room key after a hard bargaining and tolerated his impolite attitude. What a discrimination!
I will not choose this Hotel again.