曼彻斯特米德兰酒店

前台服務員專業有禮，特别是 Nathan 表現親切。但房間的 整潔程度需要改善，被安排一間壞了空調的房間，不能提供房間更換，只退回20%房費及送兩杯飲品作補償(酒店的回贈還算合理)， 另外一提: 早餐廳部份服務員禮貌及態度極需要改善。但我們是希望有個好的住宿體驗，但今次未能達到。

位置很好超方便，暖氣水溫很好，房門略殘舊開關時發出吱吱聲。

Beautiful room lovely and clean and amazing breakfast overall amazing hotel

Really lovely hotel- staff were very helpful, rooms were nice and clean, and the entrance foyer smelt lovely. My only criticism was that we missed out on using the spa facilities because they only had late times to use it ie 7pm. We were going to see a show so couldnt go too late. Overall a nice night

Perfect hotel. Great location and amazing service

I stayed at The Midland Hotel in Manchester for two nights with my wife and daughter, and it turned out to be such a special trip for us. From the moment we checked in, the staff couldn’t do enough to make us feel at home. Every interaction felt genuine and thoughtful — they really went above and beyond, which made a big difference to our stay. Our room was not only spotlessly clean but also wonderfully spacious, giving us all the comfort we needed to properly relax. It felt like a real treat. Breakfast was another highlight — fresh, delicious, and with plenty of choice to keep everyone happy (always a win when travelling with family!). The location couldn’t be better, right in the heart of the city, which meant we could easily walk to shops, restaurants, and attractions without any fuss. The warmth of the people who work there made our little family break feel extra memorable, and we left with nothing but happy memories. We’ll definitely be returning to The Midland the next time we’re in Manchester.

Great location, room sizes , price , food , drink and staff Nothing to fault

It was a lovely stay and location excellent for The Central manchester. Staff very polite and helpful The room was great, except for the view and the bed was too hard for my taste!

We only stayed for one night during a conference. The hotel was pleasant and clean and the staff friendly. Fantastic location in Manchester City centre - such an exciting city with a great food and cultural scene.

Det mest välkända hotellet i Manchester. Bra område och vacker byggnad.

Beautiful hotel, professional and approachable staff. The room was spotless, went over the touch points with wipes and found nothing. The only down side was the shower water pressure, would have expected it to be much better.

Jätte fint hotell. Väldigt centralt

The staff made the hotel. They were all so helpful and friendly and really made you feel welcome. The location was also brilliant- right in the heart of town. The hotel was large and vibrant and quiet. Unfortunately, the windows didn’t open and the air conditioning was weak so we were hot, but we chose not to change rooms after the first night as we were only staying another night. We would definitely return here.

Our experience in the Double Double bed suite this year was not quite the same as our stay last Christmas. The room was not available early, so we left our luggage and did not check in until 9 p.m. Upon pushing the two beds together, we discovered broken glass, dust bunnies, a boarding pass from July, under the beds. There was also pepperoni under the coffee table, and we had to request the room be vacuumed again before we could settle in, which was not ideal after a long day with toddlers. This raised some serious health and safety concerns, especially with young children walking around barefoot. We brought these issues to the manager's attention the following day, and we received a refund for half a night stay long with a promise of a deep clean each day for the next four nights. If it were not for the room's setup with two pushable double beds, we might not consider staying here again, as the Hilton Piccadilly in Manchester is the only other option with a similar setup, though the rooms are smaller. The newer "renovated bathroom" rooms still seem a bit worn, and the air conditioning remains unreliable. One bed was noticeably higher and firmer than the other, and the television frequently lost its signal. On a positive note, they are generous with bottled water and you can request as many as you like, whenever you like. We did not have breakfast this time so cant comment on the food, but from memory its a well stocked full english. Not something you want everyday.

A traditional British hotel with a long and distinguished history that has been very well renovated and offers a very high standard of accommodation right in the centre of Manchester. Highly recommended.

I walked into my room the whole sink was filled to green I have photos of. I went down stairs to complain they apologised and said there nothing they can do. I then went to the escalator with my disabled brother they said the lift aren’t working they had to run a “ test” which lasted 30 mins. I checked into the midlands as one of the hotels spa facilities were not working so I asked if all facilities were working they said there is no issues to later that day find out some of the spa facilities were not working which was a complete waste of a trip coming from Portsmouth. I went down to address there issues they said the manager is not in so there is nothing they can do. This is terrible and would like to complain about this.

Helt ok opphold, men det svarte ikke helt til forventningene tatt i betraktning at det er et 5 stjerners hotell. Vinduer som ikke kunne åpnes, tunge tepper/gardiner som gir dårlig luftkvalitet inne, kunne ikke ordne frokost som kunne tas med ved avreise før frokostserveringen åpnet, tom minibar etc. Små ting, men totalt litt skuffende.

Beautiful hotel

On arrival we where blown away the hotel looked amazing, we arrived a little early and the room wasn’t ready so we went out into Manchester and came back 30 minutes after check in time and the room still wasn’t ready everyone else around us where getting there keys and everything I had already checked in online the day before. As I approached the receptionist she said give me a moment she was very unapproachable and then she came back then said again give me a moment then came back and said oh your room isn’t ready yet 30 minutes after check in, to be honest it was really upsetting it felt to me like as if we shouldn’t be checking in as we don’t look the right type of people to be staying. I felt like checking out it sort of ruined our trip, we where late for our exhibition we had booked, later on we came back to the room and ordered room service food was nice but the tubs of mayonnaise one pot was empty as if it was used and then put on our order. The only thing that was lovely was the breakfast this morning the staff where absolutely fantastic and one lady who was waiting on was outstanding and made the effort with us and our daughter.

Staff were excellent throughout. I will be staying here again and soon.