旧皇冠马车旅馆

Lovey staff, very welcoming and the food is fantastic

Plenty of secure parking available, which was really convenient. I’ve eaten here before and the food is always amazing, though I didn’t dine in this time. My room was lovely and had a quaint charm, with what felt like centuries of history built into it. I was given an upgrade, which was very comfortable, but unfortunately it was right on the road and could be quite noisy. The bathroom was a little dated, but still functional. Overall, a characterful stay with great facilities—I’d happily return.

Great location great service but they need to fix the heating, room was very cold.

Room smelt of drains, noise from staff talking and laughing in rooms below from 6 am Sunday morning felt like they were in the same room. If you want breakfast they charge extra for tea and coffee and add a service charge. So a full English and 2 coffees is over £25 - that is taking the mickey as I would not pay that in a 5* hotel in London.

What a gem, a great one night stopover at a fantastic old coaching house in the Cotswolds. Great host and staff, fabulous food, special mention to the chef and a great wine list to compliment .

Stay was ok. Parking was only available for 12 or so cars so was full although I did arrive after 7pm and found a space about 8.30 when a couple of diners left. Food was good, but when I made a slight complaint about the toughness of the £35 rib eye I didn't receive much of an apology or offer to change. The icing on the cake was at breakfast. I chose not to pay in advance with the room just in case I had to leave early, however it stated on hotels.com breakfast was £15. The breakfast menu stated, guests staying with us get to choose the following breakfast choices, along with a choice of tea or coffee and a glass of apple or orange juice'. I was advised the evening before breakfast was £15 for guests. When I settled the room bill, I was charged £15, plus £3.50 for filter coffee and £3.00 for concentrated orange juice. I tried to politely argue that must be incorrect, but apparently no, breakfast was only inclusive of drinks if prepaid. I said this was not made clear and suggested it was taken off and he bill. It wasn't and I felt awkward and annoyed having to pay. The lady at breakfast would not budge on this..I tried to call during the day and received no reply at first. When I called at lunchtime to ask if this was correct I was promised a call back which was not received. Overall disappointing as the hotel had plenty of character and the evening stuff were friendly and had great beer. I just basically felt ripped off.

Such a great fun place to stay. Quirky and amazing food.

Really helpful staff, close to all you need

Despite calling to say I was disabled the “ground floor” room involved climbing very steep deep steps. Despite the rules being no noisy parties in the rooms we were above the band night. The noise was awful. No food served on Sunday night - with no advice ahead of time. Generally very unhappy with this property

A lovely place to stay

Breakfast was fabulous. Room needed updating and bed was very uncomfortable and very noisy when turning over. Staff were very friendly and helpful.

Central location was good Parking was not easy

Such a gorgeous stay, we ended up wishing we had stayed sone extra nights in there. Amazing vibes and extremely friendly staff!! 100/10

Unfortunately we didn’t get any notification of the local music festival taking place on the weekend of our visit. It therefore meant we couldn’t drop our luggage off at the hotel/pub entrance or park the car, so we had to make do parking around 1/4 of a mile away. We were told the festival was due to finish at 6pm as we checked in at 6.20pm! However the party continued in the courtyard of the hotel until 12.30 in the evening. I did go down just before midnight to enquire what time the music would stop and was told 11pm. I asked if I could have a word with the manager but after 10 minutes the young man returned to tell me the music would stop in 5 minutes… I think the music festival is a great community activity but I just wish I’d been warned about it so that I had a choice about paying for a night of sleep deprivation! I’m still awaiting a satisfactory response from the manager about my feedback but I don’t feel confident …

Hidden Gem. Nice old authentic pub annex inn. Courtyard beer garden and several bars in different levels in different styles. Really nice rooms and very pleasant staff. 10/10 recommandations

I had a wonderful experience considering there was a 3 day music festival right outside the Inn. I had a slight issue with parking and luggage but the whole experience had been wonderful. The Hotel Manager upgraded my room.

Stayed for a couple of nights to meet up with family. The room was spotless and very comfortable. Had an evening meal with the family and was blown away by the flavour and exceptional cooking techniques on display.....highly recommended so dont mias the opportunity to sample. The icing on the cake, showing excellence in customer service, was when I tried and failed to book a taxi, a member of staff gave a lift to my wife and I to our destination without blinking an eye...superb. Will definitely stay when I'm visiting the area in the future

A great property with a great owner/manager. One of the best places we stayed at during a 15 night road trip. We also had the added bonus of arriving on Folly Festival day and enjoying the courtyard DJs. We had an excellent evening amongst the locals. Rather sadly though, the owner was let down by his young bar staff who couldn’t care less or find it in them to offer meaningful assistance when we arrived to find roads closed and no parking. Having seemingly been blamed for not knowing and been spoken to as though we knew the area, it was left to us to find somewhere before we paid to park and lugged our baggage across town in 30 degrees heat. The two barmaids do not seem to have accepted the validity of our disappointment because later that evening in the bar we were pointedly made to wait to be served as they continued their conversations and then when we were served we were overcharged. £5:50 for a pint is acceptable, but £7 for half pint of apple juice straight out the carton? Really? Feeling unwelcome we avoided the bar for the rest of the evening rather than expose ourselves to the rest of their repertoire.

Quiet few days away very nice hotel and restaurant can’t fault it

Very efficient and polite staff. Food was amazing.