皇后酒店

We stayed for one night only and the reception was friendly. We bought a plug-in air freshener as the room smelt funky. The single bed was uncomfortable. Very noisy at night due to karaoke - but this was the summer in Paignton so I guess it’s normal. Hotel is near the main strip so very convenient.

The safety of the room needs to be improved urgently. The window next to the children’s beds opened fully and didn’t have a lock to secure it. We kept waking up during the night out of worry in case the children opened it. This is really dangerous and is something we flagged up to the receptionist. The pool water was also very murky and you could barely see whilst swimming which made us question the cleanliness of the water.

Room was lovely and clean lovely room Everything you need for a few days away We will be back 👍

i have over the years found it a good place to stay and have not found any faults

Great pool, fantastic buffut breakfast, clean warm room and friendly staff.

Room good, staff lovely

Excellent hotel really great atmosphere and when the lift broke they sorted out a different hotel so grandad could continue to enjoy his holiday excellent from them and one of the staff who worked behind the bar was a pleasure And so helpful, highly recommend

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Just would back again. Highly recommended!

Good selection of drinks Parking good Staff very helpful

Ideal for my short stay by the beach. Lovely breakfast and staff very helpful with my dietary requirements.

I had the warmest of receptions when I checked in and the lounge was full of people having fun with a traditional game of bingo. The well-stocked bar was open and the place exemplified pride everywhere: clean, tidy and guest-centred! The room was wonderful, although the view was nothing spectacular, but exceptionallly clean and tidy and well provisioned. All was going very well until I chose to go to sleep. Alas, the couple in the adjacent room launched into a two-hour copulation session where there was no sound-proofing whatsoever. For the next two hours, I was subjected to animalistic noises and the metronomic beating of their bed on my ajoining wall. Not the fault of the hotel, but rather selfish behaviour from other guests when the walls are paper-thin.

Checked in and was asked what time we’d like breakfast the following morning. We booked in for 9:30am only to be told when we arrived for breakfast that it finishes at 9:30. Thankfully the waiting staff were very understanding once we explained the lady on reception allowed us to booked this time slot. We felt that the lady on reception needed some more customer service training! Have to say, this will be the last time we’ll stay here.

I found the staff lovely but the cleanliness of rooms were poor ground in dust all over grooves of paintwork thick dust stains of coffee all over inside of door pool area floor was green algae under mats showers very dirty in between tiles. The property really does need a good clean that is the only thing that let it down

Basic but great view and location

Lovely hotel, nice sized room, nice sized bar with lounge area and pool table, central location close to town centre, harbour and pier, lovely indoor pool, staff really friendly and helpful, evening entertainment as well, really good value for money, i will book again at some point in the near future but will make sure im not staying right next to the lift as its noisy up until 12am and again from about 6am the following morning.

All good

Very satisfied with the stay, family had a lot of fun especially in the pool. Staff was good, location was excellent. Would definitely recommend for family stay.

This hotel is aimed at people over 65. As a family in our late 40s with a teenager we were the youngest there. The room is very dated with peeling wallpaper and rotting skirting boards and some sign of black mould. It’s not clean and the shower plug was slow draining, the shower head holder was broken and water pressure awful. The room was so hot (outside was high 20s) that I honestly felt someone had the heating on, even with our windows open, the rest of the hotel felt cool but our room was like a sauna. We did ask if there were any fans, which there wasn’t. There is limited parking and we couldn’t use the hotel car park. My booking said beach view, which it wasn’t. Breakfast was mayhem with pensioners not being able to work toasters and food running out . At the 9am slot they’d already run out of bacon for the day . The ceiling tiles in the swimming pool room were missing lots, changing facilities poor, dirty plaster left on side of pool. Entertainment so loud you couldn’t hear yourself think in the bedroom, poor internet, tv didn’t work as bad signal. some parts of the communal area had carpet missing and Carpet lumpy . Only good thing was the location.

Good parking at the rear. 2 minute walk to shops and bars and beach. Very good.