白鹿酒店

There is a mold status in the room especially in her bathroom. Before I reviewed and escalate would the hotel like to comment . Both my partner have awful nasal and chest issues today

The room quality is good, the cleaning is appalling. The bed and bathroom were clean but they mop to the sides loading stains on all skirting boards and the fan in the bathroom had so much dust on it had never been cleaned! In arrival I was given the wrong room type which took a while to resolve but after that the room was comfortable and breakfast service was excellent. Only the cleaners letting this establishment down and it could be excellent if the details were addressed.

Amazing value for money! We had a beautiful and very spacious room with a little area outside for seating. Extremely clean. One of the nicest hotel rooms we’ve had. Staff were all lovely. Showed us to our room upon check in. Breakfast was also the best we’ve had. A full English along with a wide range of teas and coffees, juices, cereals and pastries included in the price. We’ve already booked our next stay and will also be back just for the breakfast alone.

Room was beautiful as was the hotel, bar, breakfast and service. Really enjoyed our stay and highly recommend

We stayed in the Cocoa room, a room within the pub itself. Unfortunately we has a bad experience due to plumbing issues, the hot water was tepid at best. When we flagged this to the staff they were very apologetic and explained that they’d previously had problems with the hot water. We were meant to stay 2 nights but cut our stay short due to this problem. Staff were very understanding. Apart from this we had food at the pub which was delicious! And portion sizes were good! Our dog was very welcomed there too. Thanks to all the helpful, friendly staff 🙂

Clean, warm and quiet. Great breakfast and friendly staff.

Room was clean and comfortable, had the added bonus of an outside patio area which was ideal for our dog. Due to the loss of the door key (months) the patio area needs some much needed tlc as key had only been located. The outside garden area also could do with some updating and just a general tidy. Staff were lovely and welcoming and the food was very good so ate there on both Evenings. Location was good as a 2min walk to bus stop then a 15min bus journey to Henley-on-Thames. As next to the main A road it can be busy and this cause traffic noise.

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Nice room, separate from the pub. Room was tired and needed a more thorough clean-lots of rubbish under the bed and bedspread had some suspicious stains on it. Staff were really friendly and kind, breakfast was really nice but quite small! Lots of parking available!

Lovely olde worlde pub/hotel. Friendly, helpful staff.

Very good for a 2 night stay for a couple. Free parking and a good breakfast included. There was a bit of traffic noise with the windows open, but was dead quiet by the time we went to bed. Very friendly and attentive service

If quaint British charm is your ticket, this is the place.

Lovely breakfast and room but room was quite hot on the first night. However, the kind receptionist did provide us with an extra fan the next day.

The bedroom we were given was not the same as any on the booking site. It was small and dark with an old discoloured wardrobe. No where to sit other than dressing table chair. We were directly on a main road that was noisy day and night. We had a small window that had to be open because of the heat and a small roof window in the bathroom. Constant noise from the bar and restaurant below us. The staff were casually dressed, t shirts and jeans. All young and not-in the slightest bit interested in a good morning, how’s your stay etc. lots of boyish tomfoolery and girly chit chat, the customers had to go to the bar for extra plates, cutlery, dessert menus etc. it was more like a self service accommodation. We ordered a cheese board and got just that. No butter, no plates, no cutlery. We had to ask. I ordered a chicken and ham pie meal that was served with beef gravy. Lots of things that need attention. We returned to our room on the Sunday and our clean bathroom towels were thrown on the bed in a heap. There was no visitor information available of where to go and see. I asked the young girl on reception and she just shrugged her shoulders and said no we don’t have anything. I stood and waited for any suggestions and she looked at me. On day three we were asked if we were staying there! We had booked our last minute get away after loosing my mum after a traumatic four weeks. We spent a lot of money there and came home still exhausted. Not a good memory for us. Very disappointed.

Great location for an event we were attending. Mattress in the cinnamon room needs replacing.

Lovely pub, nice location, great rooms, excellent food - dinner and breakfast

We really enjoyed our stay in this classic old English hotel. Staff and complimentary breakfast are great as is the dining options. Good safe parking also available

A very nice traditional Pub with lovely staff, delicious meals and complimentary breakfast.

Room was clean but in need of refurbishment

Great breakfast!