洛克索尔修道院酒店

Firstly, the positives - The hotel accommodated a late request for an early check in, which was good. The receptionist was friendly and welcoming. The property itself, along with the surrounding grounds, was beautiful and well maintained. The negatives: There was only one hand towel provided in the room. I requested larger towels, but unfortunately they never arrived. At one point, a man and woman entered my room. I’m not sure if they were members of the housekeeping team, they were not wearing uniform and didn’t identify themselves. They apologised and left immediately, but it was still an unsettling experience. The bar was also unattended for periods, meaning I had to wait quite a while to be served. In addition, I was charged two different prices for the same round of drinks on separate occasions, which was disappointing and inconsistent.

The grounds and the hotel were absolutely stunning! We were delighted with our bedroom suite. The hotel can boast an interesting history; on the wall in the restaurant is a wooden plaque, with a gilded list of previous head girls from 1937 when the hotel was run as a school. The beautiful stained glass windows on the staircase are evidence of the previous importance of the building. The hotel is well placed for activities in Warwick, and visits to Stratford on Avon, & Royal Leamington Spa. We will definitely visit again.

Gorgeous room and fabulous grounds, staff very friendly. Will definitely stay again

The staff advised that the hotel is currently undergoing refurbishment. The grounds were lovely. The room was spacious and comfy. Will be really nice when fully refurbished.

Booked here mainly for the air conditioning ..30+ degrees at the moment. Upon check in we were informed that the air con was broken in our room. They had put a fan in the room so went to see. It was like an oven so politely declined. We were offered an upgrade, but was asked if we were willing to pay the difference ourselves. I once again politey declined as it wasn't my fault the system had failed. We were put into the upgraded room with working air con....lovely however, the dirt on the windows was shocking. Lovely big windows but absolutely covered in cobwebs and dead flies, obv not been cleaned in a long time. We were just grateful for air con. The hotel itself is lovely and full of history.

This place is amazing, the room we stayed, was so big and we had 4 poster bed, always wanted one of them, the whole experience was wonderful, staff was very helpful, would stay again.

Absolutely stunning hotel (a former school), set in acres of countryside Rooms are good sized, well equipped, and the en-suites are great. Staff are very helpful and polite One point - cooked breakfasts on my 2x mornings did take a while (40-45 minutes) - so just leave yourself enough time, just in case Overall, I'll definitely go back

The rooms were newly renovated and large. If you do a general search on the abbey, information states gym and pool but those are not available. The restaurant menu was small. The food was great. Our server was excellent. Beautiful old estate. Great communal sitting room. I would stay again.

The room was big and the bed comfy, with the staff friendly, however having just reopened it is in need of some work. One wall mounted socket (head height) for a TV coffee machine and a kettle, with the kettle cord not reaching the plug was not good. The amenities were lacking in the shower, and there was rust on the frame holding the wash hand basin in the bathroom. All of which was disappointing. Also £20 for breakfast was a bit steep!

The hotel just reopened after refurb, didn't dine as had plans, but will stay again and try their restaurant.

The hotel was advertised as pet friendly on Expedia, charging £20 per stay for a dog. I was surprised to be messaged by the management a week before my stay (even though I've booked 3 weeks prior) informing me that I will be charged £30 per night for my dog. I'm glad to say they did honour the advert content and charged me £20 in the end. Another thing is: even though I've pre paid when I booked when I arrived they had problems retrieving my payment (via Expedia) and I was asked to come to the reception to show a proof of me paying. I haven't seen anyone else being treated like that and sadly I felt this might be due to fact that I am foreign in UK. The grounds are absolutely beautiful, as is the building. The room was small but clean and had a good bathroom. The bar staff was friendly and helpful.

Stayed in a recently renovated room (still had masking tape on the back of the bathroom door :-)) and was very nice until I took a shower in the morning and nearly flooded the place. The waste plug had become blocked and was spilling water over the edge of the shower tray. Spent 10 minutes blotting and ringing towels out Informed the lady on reception who seemed more interested in making sure my bar cheque from the night before was charged to my card so left without any appreciation for the hassle or any contrition

The hotel has been taken over by new management 5 weeks ago and they have building maintenance to do, which is on going, however, very discreet as it didn’t disturb our stay. The staff were lovely and the food was very good. I look forward to returning for another stay.

Lovely building, nice room and fantastic outdoor space, my dog loved the grounds! A few small touches would make it excellent: no where to hang a hand towel near the hand basin in the bathroom, no glasses for water, bedhead seemed too big. All very minor, apart from that lovely stay.

Very clean hotel, staff very friendly.

Everything was amazing