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Although the property itself was fine for the most part, the treatment from customer service is disappointing. We were allotted a specific room upon arrival only to be told that they had switched rooms last minute. When we let them know that the newly assigned room was NOT what was booked, they insisted that they were correct only to realize they were wrong. We were allowed to use the room we initially booked. The room we received was nice overall. There was an issue with the water boiler as one shower only had cold water and the other had only hot water. When alerted to management, they insisted they would have it fixed. Nothing was done for days and my kids had to shower either in cold water or scalding hot water. Very uncomfortable. Eventually, after multiple complaints, a plumber arrived unexpectedly at night, so everyone had to wait. The plumber said the shower issue could not be fully fixed, so nothing was truly resolved while we were there. Management did allow us to use different flats to use their showers, but codes would change unexpectedly so we did not get good showers consistently. My children's stuff animals were also taken by accident by the cleaning crew one day (also unexpectedly). Management did get them back, which we appreciated. After everything that went awry, management only refunded about $130 for an 11 day stay. When I asked to speak with management about this, they have ignored me since. It feels unprofessional and hurtful. Very disappointed.

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The rooms are not bad if you’re in a rush. It is located above a 24h McDonald’s, so there is quite a bit of noise. I wouldn’t stay there again.

Convenient and good location. Room is clean and fairly comfortable. Stairs are hard to navigate with luggage. Noise from other occupants was really bad on the last night.

I would recommend this apartment for a short stay. It’s clean, has all necessary apartment amenities. Decor was modern.

Room was very clean but in need of a bit of TLC. That being said, the room was decorated really modern, location was amazing and the bed super comfy. My room was room 6 and on the third floor- so if you have mobility issues or lots of luggage- bear that in mind. I had a small suitcase and was ok. Bed is also on the floor, so again- if you have mobility issues you may struggle getting in and out. I will definitely be staying again that being said because the location was fanatic

The apartment was small and cute; also was a decent location. I didn't like the communication between the owners (whomever) was supposed to give me access into the apt. My reservation was forgotten and took longer for me to find the place and check-in. The apartment given to me was not the same as shown in pictures.

Great location near the tube station. Check in was easy with the info provided….only downside was that I had requested early check in and although I got early access the room has not yet been cleaned. They were apologetic and responded quickly once I let them know. The apartment itself was clean and had everything you might want….the common areas (entry and stairs) were not clean so that created a negative first impression. Laundry facilities were appreciated and it was a nice touch to provide laundry detergent. Good value

The accommodation is very convenient and well-appointed, offering a good balance of location and price. However, cleanliness could be improved; I found dust and leftover items from previous occupants under the bed. Additionally, the constant sound of doors slamming was somewhat distracting. Despite these issues, I would consider staying here again due to its prime location and affordability.

The apt was clean and well furnished with a comfortable bed and excellent shower (in a minuscule bathroom). However, it is on the 4th floor (59 steps up for an octagenarian on a cane) and has a view of a blank three-foot parapet wall. We loved being in central Brixton.

Apartment was very cute. Having to carry our luggage to the top floor in a narrow staircase wasn’t much fun but otherwise it was good

The apartment is in a great location, very close to the tube station and a range of shops/restaurants. Decorated very nicely, modern and tasteful. Bed was super comfy. The only thing that lets this place down is the cleanliness. The floor had not been swept or mopped - there was dirt all over it. The bed sheets were very stained/didn't look fresh. There was a random piece of loose sticky tape just laying at the end of the bed. The tiles behind the tap in the bathroom had toothpaste splattered on them and so did the door.

My stay was amazing booked the apartment for one night as I was attending a concert and didn’t want to travel and 1-2 hours back home it was very convenient. Only cons were when I first arrived there was a small smell but it disappeared after few hours (could’ve been mixed cleaning products) another con was the noise but considering the location it’s acceptable and understandable.

Extremely clean and comfortable apartment perfect for 2 people. Very well located for Brixton Academy where we were going for a gig also very close to the tube. Shortly arrival we noticed that the fridge wasn’t working but luckily Desmond from maintenance just happened to be in the building visiting another apartment at the time and came to check and got it working for us, he was very helpful and friendly we also received a follow up email from Your Apartment team that evening to check that everything was ok. Brilliant customer service and nice apartment meant we had a great time Thank you all

It was clean and the locking system felt very secure 👍

Would not recommend

The pictures shown on the site are a pure lie. The apartments are small, ill equipped and don’t come with the amenities touted. I booked a 2 night stay. On checkin I noted how disgusting the apartment was, the floor was dirty/bathroom had hair etc. the wall at the base of my bed had foot marks from previous guests. I was also missing some spoons. I made contact with the property to highlight the missing spoons and they said ones would be provided the next day. Housekeeping knocked on the door at 9am… I was fast asleep, they then failed to leave the spoons? The staff claimed this was so “they wouldn’t get misplaced”, with all due respect, who wants to steal IKEA cutlery? No one. One night in, and after highlighting the little things I thought were wrong, the power to my apartment went at 10pm. The emergency number DIDNT WORK. No one picked up and I left countless voicemails. The next morning I was awoken at 9:30…. I thought considering the circumstances the property would not be so annoying. They then had the nerve to email me AFTER I left saying I had to leave? Rang them annoyed and the women on the other end acted confused; as if ebookers didn’t make contact at 2am after my countless emails highlighting the issues with the power. She apologise but that’s as far as it went. The property itself is dirty in the corridors and communal areas. The stairs to the apartments are steep and there is no lift so keep this in mind. The local area is rough.

My bathroom, unfortunately, had a damp smell as the extractor fan was broken, I wanted fresh sheets however the staff said to me this is not possible if you don't stay over 7 nights, which is crazy considering how much you pay. The location was great as I wanted to go to o2 Academy Brixton, the room is slightly dusty. Good variety of options for TV including Netflix, YouTube, ITV etc...

The rooms are decorated very well, they are stylish, cosy and recently renovated. It is also very clean and the staff are quite easy to communicate with. There are a few issues though, the rooms are incredibly small so only really suitable for very short visits - they are basically just hotel rooms. The kitchenette is so tiny it’s useless. Further the noise insulation is terrible, I could hear every word of my neighbour’s very long phone calls - and she was on the opposite side of the corridor (through two doors). The stairs are also very steep and narrow, so be warned if you have a lot of luggage! Overall the rooms are very well finished and look great, but not really suitable for what I needed. I’m sure they will suit some people for a short stay, check-in is easy and the location is great.

The flat is well located in the heart of Brixton however that certainly comes at a cost. Our room was on Brixton Road and despite the double glazed windows it is very very noisy. If you're a light sleeper I would not recommend unless you also have ear plugs. Otherwise the flat, although very small, is well decorated and comes with the essentials.