蓝巢酒店

The staff at Blue nest were very polite and respectful in their interactions. The wifi was also good. However, the hotel requires significant upgrades to make guest experience alot more pleasant. The rooms could do with painting.The bathroom was generally not in a good condition, particularly with how its structured. Bathroom windows need a curtain at the bearest minimum to ensure privacy (it almost felt as though people could be seeing me take my bath from their balconies due to the lack of curtains or blinds in the bathroom). Also, a shower in the bathrooms would be helpful as well as a curtain to divide the toilet area from the bathing area. An incident happened during my stay that was appalling. The management of the hotel confiscated water I'd bought on the grounds that I'm only allowed to buy water sold at the hotel. Such actions are disingenuous, exploitative and unacceptable. I could only get my water back after confrontation with the management, two days after the water was originally confiscated. The hotel could also do a better job with communicating the time for breakfast, the inconsistencies was not helpful. Sometimes the breakfast was buffet style other times you had to order but none of this was communicated. The elevator at the hotel is in pretty bad condition, I got stuck in it on two occasions. Also, the fact that the hotel did not have a spare key for my room was very concerning.

bon service pour le prix. Serviette impeccable

Prima plek in Addis

Prima plek om te verblijven

One of the worst hotels I have stayed at. Reception and management had no record of our reservation and said they do not normally work with hotels.com. I had requested hotels.com to contact them to arrange the free airport transfer but hotels.com was not able to contact them. Booking conformation contained only a phone contact which did not work and no email contact. We were nevertheless provided with a room but the first room I was provided did not have hot water - broken when I called someone. I was then given another room. Kettle did not work and I called someone who then found it was not working and brought another one. Everyday housekeeping would take away dirty towels and not replace them. I had to ask for towels every evening, Staff clearly needs a lot of training. At the hotel manager's request, we asked hotels.com for a refund which was agreed, and we paid the hotel cash on the spot - turned out to be cheaper but after a lot of hassle. We chose this hotel because it was within walking distance of African Union building and Yebo hotel was fully booked, Colleagues staying at Yebo were satisfied. Most of the staff at Blue Nest spoke limited English Breakfast service acceptable but food choice limited and consisted mainly of local dishes.

Most staff were kind but they tried to make me pay extra and beer was very expensive

The internet is cool as well as their breakfast, it's healthy.

Les odeurs de la cuisine dans les chambres sont trop fortes

Terrible experience. I had a confirmed paid booking on Expedia a month in advance. I tried multiple times to reach the hotel to confirm free shuttle before arriving. No one answered phone or email. Arrived at hotel via taxi after long flight and they told me they were full and had no rooms even when I showed them my confirmation. I had to go find another hotel ar the last minute. Luckily Expedia was able to refund my paid reservation. Book somewhere else.

I booked the hotel online and I was told that my payment through expedia did not come through there system and I was charged up front for the hotel.

The hotel was close to my place of work, so I could walk rather than having to confront traffic jams. The hotel staff was friendly, which made up for the absence of a shower, and the intermittent Internet connection.