因特尔豪华酒店

Good

Addis has undergone a real transformation. The streets have become a pedestrian’s paradise. Impressive

It was short and sweet.

Das Hotel ist im Zentrum von Addis, in "Kazanchis". Dort findet man einfach alles. Von der Deutschen Bäckerei "Kaiser" bis Jazz Live show Mittwochs um die Ecke in "Breeze". Das Personal ist stets freundlich und das Zimmer sehr sauber. Wenn ich wieder in Addis bin, bin ich bestimmt wieder dort ;-)

Staff are very nice and friendly. The heated pool on the roof top was a great entertainment for the kids.

The lift was horrible,

Place has a nice gym. However, staff not too friendly, had an issue with my shower and on requsting for solutions no one came. Internet really bad too

The fittings are a tad old but overall a nice quiet place

Elevators not always working properly.

I had excellent service at all times and the staff were always helpful and friendly

Near to airport But hotel is old need renouvation Payment by expedia not recived by hotel may due no good comunication

Convinient location and good service for the price

it is a run down hotel - African 3*, most staff is friendly but incompetent, rooms are clean, but in terrible conditions

Clean room and very friendly staff. Nice to have pool and gym. Breakfast is good value. Internet was fast. Location is very good. However the state of disrepair of the rooms was disappointing (balcony doors would not lock in two Different rooms, the safes did not work in either room, and the television reception was barely useable). Overall I would stay here again if the price was below that of neighboring hotels which offer better amenities and nicer lobby environments.

The hotel staff isn’t really know what they are doing

There is a construction site just in front and the hotel interior can get noisy too, with loud music playing from the lobby and doors banging.

This is definitely NOT a 5-star hotel. Maybe a 3. I don’t understand in what way they rate themselves as 5. The service was slow and inadequate (they constantly forgot to put utensils in the dining room or to even take our orders properly). The staff is unprofessional and lacks simple logic (they forgot to call our shuttle bus to the airport, forgot to send in room service, offered spa that didn’t work...). The rooms are not cleaned properly (dirty towels are not replaced, sheets aren’t changed, floor isn’t cleaned...). The food is just so so (The breakfast buffet is tasteless for the most part). Overall, it was a very disappointing stay. For the price you pay, this is inadmissible. Bad management all around. I’m surprised they haven’t been sued for using the name Intercontinental since they are not part of that chain. They’re giving that hotel a very bad name.

空港シャトルを予約していたのに、到着しても車がおらず、ホテルに電話して再度手配してもらう必要があった。空港で1時間程度待った。 部屋をアップグレードしていたはずだが、普通のシングルルームしか無いと言われ、予約と全く違う部屋となった。

Pictures misrepresented the property, lack of water clogged sink

Absolutely horrible experience. Misleading to be a brand name hotel. No affiliation with the ihg properties. Hotel is old and rundown. Definitely not a 5star. No hot water and the bedsheets had a horrible smell. Will not recommend this hotel!