7 SPA 酒店

7Hotel&Spa is a great hotel that has many amenities. Sadly (contrary to how it appears on the Hotels.com page, several are only available if we pay extra). That is the case for the jacuzzi, the Hamam, and the pool inside the hotel). There is a pool available along with an exercise room in a building 200 m away. However, since the pool is only available when classes are not taking place, it does not leave much time for its use for simple hotel clients like us. I made a reservation that included breakfast (with Screenshot of the room I reserved with breakfast with the price I paid) but, somehow, it did not show on the Hotels.com reservation. I stood my ground and the attendant finally accepted that I do not pay a second time for breakfast. I loved the hotel but did not have a great experience.

Very friendly and helpful staff, they gave us information to find our way into Strasbourg by tram, which was about a 10 minute walk from hotel. It’s a little remote so walking back late at night made my partner feel a little uncomfortable, but having said that we didn’t encounter any problems. We found the hotel room a little chilly in the evening, and TV channels in English were very limited. We watched Netflix from our phone instead with free Wi-Fi. There was a jacuzzi bath in our room but this didn’t work so just used it as a normal bath. Hotel doesn’t advertise as a jacuzzi so can’t really complain about that. The hotel itself was very clean. One thing to note, when using the tram we couldn’t read the ticket info so was unsure what one to buy, we got the most expensive to be safe. You have to zap it on a machine each time you get on and off the tram so it can track where you go, we didn’t know this so the ticket we bought on the Saturday we could use on the Sunday, as it starts from when you 1st zap it, so that was a bonus. There wasn’t anyone checking tickets on the trains. Note to self, learn a little more French before our next trip. Overall it was a fabulous stay. Strasbourg market was beautiful, although very busy so difficult to get to the stalls. We went to Colmar on the Sunday, this had a more laid back vibe with music (which Strasbourg lacked) and it was just as pretty. We struggled to find places to sit and eat in Strasbourg as it was busy but in Colmar we did.

Service at front desk was excellent. Room was acceptable although lacked any little amenities, no fridge, no tea/coffee. The pillows on the bed were awful. Bathroom was clean and spacious. Swimming pool not open in the mornings at all which meant we could not use it at all.

Great hotel in a great location 9 minutes from the metro to the centre, great staff and great breakfast

It was very close to the tram station and amazing staff. I can definitely suggest.

It was very nice and clean hotel and big room

Great choice

Nice Hotel

Spa excellent. Früstück gut. Das Bett unbequem, sowohl ein Doppelbett als auch insbesondere Ausziehsofa.

This is a great property that is nicely located to trams going right into Strasburg. Our only disappointment was not having a refrigerator or wine opener in our Junior Suite. I would let the wine opener slide at most places but Alsace is wine country and its almost a sin. We loved the pool and the fact they welcome pets for 15€ per night.

We had no heat in the room the whole stay. The blower was blowing out cold air all night we had to sleep in clothes. My family and I will not be coming back. Limited parking due to the police taking up a quarter of the parking spots. The restaurant needs a new chef. Food with no seasoning.

it's nice and relaxing place

Lovely place to stay. A very good restaurant.

The rooms were very comfortable and clean. Dinner and breakfast choice was limited.

Nice blocking of light from the window. Rituals toiletries. Very nice restaurant with excellent wine choices. The elevators are very full so it can take some minutes to get in and out.

Good hotel, staff were nice and we loved the spa. Relaxing little place.

Very friendly receptionist and comfortable rooms. Two restaurants are attached to it and they serve very nice food. Dinner on Sunday evening was not possible but they are very comfortable with orders from the outside. Did not have time to test the Spa areas. Location is a bit away from evrything but a tram can be reached by foot in a few minutes.

We had a very nice weekend, booked a family room with two double beds and it was all we were expecting. The pool/spa area is very nice. Breakfast is simple but nothing to complain about. Overall a good experience.

Stayed here as a family of four with 2 young children and was nice and simple room was large enought for kids to play and the room has the facilities including a fridge in the room which help with the kids.

Spa is excellent