ibis budget Colmar Centre Ville

Terrible Experience with Receptionist at Ibis Colmar We had an awful experience during our stay at Ibis Colmar, and we feel compelled to share it. Upon checking in, the receptionist could not find our 3-night reservation in her system, even though we had our receipt and booking confirmation on the Hotels.com app. Instead of trying to resolve the issue professionally, she became incredibly rude and aggressive, even threatening to call the police. It was an extremely stressful and uncomfortable situation. After much unnecessary back-and-forth, it turned out the issue was a problem with the Ibis system, not our booking. However, instead of helping us through it, the receptionist treated us terribly, wasted our time, and left us with a very negative impression of the hotel. This kind of behavior is unacceptable, especially when we were simply trying to enjoy our time in Colmar. We hope Hotels.com takes this into consideration to prevent future guests from facing similar issues. This review is honest and to the point while outlining your dissatisfaction with the situation.

It’s close to the centre. In the room we have everything we need. They offer drinking water and free pastries ( leftover from breakfast). The staff is friendly. Everything is sparkling clean. I don’t understand the low rate at all.

The personnel are very kind, place very near to the centre for the christmas market and walkable to the train station.

Especially thanks to front office for keeping my delivery safe for 2 weeks prior to arrival. They are very helpful regarding concierge, hotel is very clean. Especially breakfast was surprisingly well when compared with its rate. I can definitely suggest this property.

Good

For a budget hotel it was good. Bed was comfy and room was clean. Reception staff at check in was great, at checkout the other girl was not very polite. My room being right outside the elevator and against the street was very noisy. I slept with ear plugs. I think the price is a bit expensive for what it is.

Excellent service, all the staff at the reception were very nice!

A convenient stopover on the way to Italy. Colmar is a beautiful town and well worth a visit. Just a few minutes walk to the historical centre and secure parking for our car at the hotel. It’s an Ibis Budget so the rooms are basic but clean and completely sufficient for an overnight stay in the city centre.

Great friendly staff. Great location. Comfortable. Very helpful staff. Would stay here again M.

Friendly and helpful

Very good hotel. Extremely clean and very professional and helpful staff.

Easy parking helpful staff and with wleady walking distance to everything

Great location in a great place stayed overnight on the way to Italy loved it

Nice

The shower was very difficult to use for me. The water shot across the shower and I was unable to make the shower head stream in a usable direction. It was a hand held shower head. So I held it in my hand while trying to use liquid soap with the other one. The soap was watery - but smelled good. I guess I needed to carry a washcloth and a bar of soap. The location to downtown colmar is excellent. It was worth what we paid for but the room was very small. It was comfortable enough.

Convenient for short stays, close to Colmar Centre

Situated approximately ten minutes from the picturesque old city of Colmar, getting to the hotel is relatively easy. If you are flying in from Basel I recommend you book a Flix bus in advance to take you to Colmar rail station. It doesn’t cost much and only takes an hour. From there you can either walk to the hotel, which will take around twenty five minutes or alternatively look out for one of the small free electric buses that frequently turn up at the station and get off at rue Stanislas. From there it’s just a five minute walk. We found the staff at the Ibis to be friendly and helpful. We decided against the breakfast option. While it did look pretty good we chose to eat around town instead. Although our room was small it was very clean and complete with an on- suite shower/toilet and a wall mounted television. We thought the mattress was a bit too hard but as we were only on a weekend break it was just about bearable. Access to the room was via a numbered key pad on the door. If you arrive early the reception will securely store your bags for you, so you can have a quick look around the town and the check in at the required time later, which is 3pm onwards. We think for a short break the Ibis Central Ville represents good value for money and would be happy to stay there again should we ever return to Colmar.

It was a nice hotel in the center of everything. Walkable distance to the park and Little Venice

Room was clean. Staff provided a great service. The hotel is located at walkable distance from the centre.

The location of the hotel is perfect. It’s 15 minutes walk from the train station and 5-6 minutes walk to bus stops for local buses. Also very close to all attractions. It’s very well managed. Everyone was very polite and helpful. Joanna and Emma were super helpful with their advices at the reception. Croissants couldn’t be more fresh as they just come from the oven. Thank you for making my holiday enjoyable. I come here next time as well.