诺曼巴黎酒店及水疗中心

Best and affordable luxury hotel

Serviço atencioso, ótimas instalações e localização.

Excepcional

Tudo excelente

Muy bien hubicacion

Walkable and pretty new hotel

I had an exquisite time at the Norman. The room was excellent with all the comforts one could ask for: a comfortable bed, fantastic climate control, and for a tea drinker like myself, a wonderful high-tech kettle. Everyone on staff was kind, particularly Francis at reception. I would love to stay here again, a quiet gem just behind the city’s most famous avenue.

Beautiful boutique hotel, great staff and great Location.

The hotel was surprisingly disappointing. The price point is too high. There were technical problems in the room, tv didn’t work, No closet space and No iron. This hotel has a very small lobby and bar area. For this price -you can do better.

A small hotel with lots of warmth and charm and in a great quiet location within a very short walk of the Champs Elysees. The most outstanding quality of staying here is the helpfulness and professionalism of all the staff who work at the hotel.

Staff is friendly and helpful. Everything is just perfect

This is definitely not a 5 star hotel. Service and room was not at this level. We received a twin room despite booking a double and this was resolved by applying Velcro to join the beds which was incredibly uncomfortable and left us sinking between the gap. Tv was not working and despite raising the issue it took 2 days to fix. We had to ask twice for our bags to be delivered to the room (even offered to take them up or collect them ourselves) - we waited 45 minutes. There was a bathroom panel falling off in the room and the noise levels were significant as we had been put in a room with a connecting entrance. The hotel were fully aware of these issues and apologised but made no effort to rectify or compensate. I would unfortunately not recommend this hotel (especially given the price) and we would not stay there again.

Beautiful property. The team is very professional and friendly from the moment you enter the lobby. Excellent location on the Champs Elysees. In the middle of the fashionable area, a short distance from one of the best shopping areas and the Arc de Triomphe de l'Étoile. 💯 recommend!

Hotel had a ton of potential. So beautiful. But the service didn’t match. I was ushered out of breakfast even though i arrived 15 minutes before it was set to end. It started my trip off really badly. I emailed the manager and she offered me free breakfast (ironic) and then sent some chocolate to my room, which was very nice. But it didn’t get better. Housekeeping broke a coffee cup in my room and left shards of glass on the floor. When i asked if i could order my dinner at the bar as i didn’t want to eat in the small romantic restaurant solo, i was told no. So i tried to order room service. I called at least 10 times and got no answer. Finally the front desk picked up and took my order. And got it wrong. I understand that things happen. But not this many things at this $$ of a hotel. Not worth it

This was a beautiful 5-star hotel with a ton of potential. I was so happy when i checked in. And it was a perfect spot. Near everything. The lovely man who checked me in was lovely. On the first morning i was rudely turned away from breakfast even though i arrived 15 minutes before i was told it ended. I asked if i could just sit and have coffee and whatever was left on the buffet and was literally ushered out. Not only was i upset, but it got me feeling that way you sometimes feel in Paris. I sent a note to the hotel as i didn’t want to make a scene in the very small lobby. The manager and r me some chocolates and offered to comp my breakfast the next day, which was very nice. Then i had a series of events that would have been ok if there weren’t so many and they had been handled better. Housekeeping broke a coffee mug in my room and left shards of glass on the floor. When they came back to vacuum, they left behind tiny pieces. Then i ordered room service because they wouldn’t let me order food at the bar and i didn’t want to eat alone in the little romantic restaurant and i couldn’t get through for 15 minutes. No answer on a phone at a 5-star hotel. Eventually the desk person took my order and yes, got it wrong. I really do understand that things happen. And people make mistakes. But this was literally one thing after another for 3 days. It was beautiful. Bed was nice and comfy. But i wasn’t.

Beautiful property. The team is very professional and friendly from the moment you enter the lobby. Excellent location on the Champs Elysees. In the middle of the fashionable area, a short distance from one of the best shopping areas and the Arc de Triomphe de l'Étoile. 💯 recommend!

Lindo hotel y buena atención. Bien ubicado.

We loved our stay at this hotel! The staff was great and the room was pretty well sized, especially by Paris standards.

A gorgeous boutique hotel with wonderful staff eager to help you. The rooms are very comfortable and beautiful. Five stars with out a doubt.

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