卡斯腾斯路易斯霍夫酒店

Fantastic hotel and a great location

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.

Wonderful hotel right in city center. Thank you, Sasha, for the hospitality and kindness!

I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere

Great experience and excellent atmosphere and fitness room.

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.

10/10 service and hotel, would recommend highly and look forward to staying again.

Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.

First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive

Great property with excellent amenities

Excellent

The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.

JUST perfect

Sweet little hotel, convenient to the HBF

Good location. Hotel staff were pleasant and room was okay.

Overall was great experience. Convenient location.

Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.

Superb hotel close to train station and old town.

Traveling from Amsterdam to Berlin, I had to make an overnight stay in Hannover, and I feared not being close to the train station so I chose Kastens Hotel Luisenhof. Great choice. Not only was it close to the train station, but I enjoyed the area. Lots of restaurant choices and window shopping. I wish I could have stayed longer. Next time! The staff was very friendly and inviting and spoke English (I apologize for speaking little to NO German. I knew 'bitte' and 'dankeschon'--I hope they appreciated it). My room did not overlook the street, which I didn't mind incase there was lots of street activity. My room/bath was spacious (for one person), and the bed, though slightly larger than a twin, was comfortable. I slept well. I looked, but did not ever find an ice maker. Bummer. Overall, a very pleasant stay!