图亚别墅酒店

The staff was quite unprofessional. The hotel provided a variety of meal choices while there were many guest lodging there. But, as the guest numbers decreased, they offered very to no meals at that point. You can not order any food or drinks after 8:00 p.m. Additionally, they do not provide washcloths or hand towels, only towels to clean yourselves up with. You're on your own clearly. Upon checking out, we received a bill statement reflecting charges that we were not responsible for. On the days that we received room service, the staff who delivered the food was PAID in hand before they left our room door and instead of turning the money over to the manager in the front office, they pocketed it for themselves for several days and we were stuck paying the room service fees all over again. Very disappointing to say the least.

Well appointed facilities and good service.

I enjoyed my stay at La Tua. the staff was extremely kind and professional. My only issue was that your credit card reader never worked. I stayed at the Villa on two occasions and each time I was told that there was a problem with It. Please remove the "pay by Visa/Mastercard" if the device is not working. Other than that I had a wonderful stay.

Superb! Everything is just on point so much that I don’t want to leave. Excellent customer service, loved the willingness to assist especially from the manager Cassy. Food was good I’m definitely ordering a few packs home for the rest of the weekend. We’ll definitely make coming here a regular. Pure hideout.

It was clean but hated the fact that i couldn't use the pool due to the influx of non residents who filled the pool throughout my stay.