This hotel is exceptional - not one detail is missed. The staff is so friendly, remembering every detail about your stay, preferences, dietary restrictions, you name it. The rooms are beyond most facilities in Greece, with special lighting features, digital AC, the most comfortable beds and pillows, turn down service with chocolates/sweets left on our bed, espresso machines, water refilled daily, again nothing fell short.
The pool is incredible. Everyone stops and looks in awe from the walking path. The breakfast is 10/10, with a la carte options and so much variety.
Special shout outs to Eleni and Polyanthi from reception. They are AMAZING and add such value to this place! Katerina was a ray of sunshine during breakfast everyday. Yannis was our evening reception greeter, so kind with additional recommendations. We will be back, solely because of these employees and this stunning facility!
My only comment is that we received a bottle of Prosecco from the hotel, however we were not allowed to drink it by the pool. This seems a little silly as it was from the hotel directly, not an outside source, yet we were not allowed to have it outside our room. We met friends that also “gifted us” a bottle of Prosecco and sent it to our room, however we never received it from the hotel staff. Not sure where it ended up! Small inconvenience but worth noting. The manager seemed a little strong (some micromanaging). She is so lucky to have the staff she does!
We will be back!!
Excelente! El servicio del personal, la limpieza, el restaurante, las instalaciones. 10 de 10. Aunque es a unos 20 minutos de Fira, nos pareció un lugar privilegiado y más exclusivo. Vistas maravillosas. Sencillamente encantador.
All the staff are helpful, very clean, bed and pillow are comfortable. Breakfast is great.
Elevator helped us a lot, not like other hotels need to climb a lot.
Locates on the Fira to Oia's trail. 20 min to Fira(downhill), 3 hours to Oia. Worth to try.