极乐世界温泉度假村

5 Sterne Qualität, sauber (auch der Strand), tolle Lage und sehr freundliches Personal. Wir werden wieder kommen. Was könnte man zum Verbessern anregen? Cocktails waren im Vergleich nichts besonderes dafür aber auf der teureren Seite. Dafür kann das Hotel nichts: Sonnenaufgang oder Sonnenuntergang kann man leider dort nicht genießen (Hotel liegt in Bucht). Dafür gibt's natürlich kein Abzug. Volle 5 Sterne

Wir hatten insgesamt einen sehr schönen Aufenthalt. Die Hotelanlage ist hervorragend gepflegt, das Zimmer war sauber, komfortabel und in einem sehr guten Zustand. Auch der Service und das Ambiente haben uns gut gefallen. Ein kleiner Verbesserungsvorschlag wäre, den Gästen kostenloses Wasser auf dem Zimmer zur Verfügung zu stellen, insbesondere da ein Wasserkocher vorhanden ist. Leider hat uns das kulinarische Angebot nicht überzeugt. Besonders das Abendessen im Noble Restaurant, das als Fine-Dining-Erlebnis angekündigt wurde, war für uns eine große Enttäuschung. Auch das Essen im Hotel insgesamt war eher schwach und entsprach nicht dem hohen Standard, den die restliche Anlage vermittelt. Wenn das Hotel die Qualität des Essens verbessert, wäre es für uns nahezu perfekt. Trotz dieses Kritikpunkts hatten wir einen sehr angenehmen Aufenthalt und würden das Hotel grundsätzlich weiterempfehlen.

Top Hotel, wunderschöne Gartenanlage und Poollandschaft.

A few minor issues but the way the staff dealt with them was incredible, couldn’t do more for the guests , will definitely be back again.

Tout était excellent je conseil cet Hôtel

Everything is fine

Was a lovely experience, great staff... the only issue would be the pool was not open longer hours and not being able to see the children play as children should - eg; splashing in the pool - This is not an adult only facility, children should be able to play. Everything else was great.

Best vacation EVER. Resort amenities and staff were anazing. Gorgeous direct beach views and access. Huge pool with plenty of loungers with umbrellas. We ordered drinks and food by the pool by using the QR Code on each umbrella post. Delivered quickly. Room was recently remodeled. Comfy bed. Walk in shower. Overlooked the nightly lit pool and great view of the sea. Loungers were also available on the beach for guests. The EMERALD restaurant serves huge amazing breakfast buffets each morning. Lovely choices of Greek foods and breakfast standards. Fresh squeezed juices, fancy coffees, champagne. Too many choices. The service manager, Manolis was extremely attentive. We definitely are considering returning next year. This 5 star resort knows how to make the guests feel special and very pampered.

Lovely hotel, staff and service were incredible. Great amenities and amazing to be right on beach. Bus stop right outside made it very easy to get to other spots on the island without a car. Buffet dinner quite expensive at €40 a head if not half board but good variety of options and food nice.

Our stay at this hotel was a bit disappointing overall. We felt that almost everything came with an extra charge — even using the luggage scale, which was frustrating. The reception staff were not particularly friendly or welcoming. Whenever we had a question or needed help, they often spoke among themselves in Greek, which made us feel uncomfortable and excluded. There also weren’t many activities available at the resort, which made the experience rather dull compared to what we expected. However, I do want to highlight the housekeeping team — they were absolutely lovely. Always polite, cheerful and helpful, they really stood out and made our stay a bit more pleasant. Unfortunately, aside from the housekeeping service, the overall experience didn’t live up to our expectations.

Super skønt hotel med venlig betjening og gode faciliteter

We thoroughly enjoyed our 10 days at ER&S. We were B&B, breakfast choices were superb and we purposely requested to be served in Mariela's section; a polite, welcoming, friedly young woman who the hotel would do well to promote to 'Customer Service Training Manager!' Beautiful pools with an abundance of loungers and umbrellas. We would happily return.

perfekt

Good

Great location, wonderfull service, good restaurant and food,very good spa treatments, beutifull and quiet beach.

Beautiful property

İlgili calisanlar, piril piril bir otel ve guzel imkanlar

It was almost perfect. Just the price for the evening buffet (adult 40€, 11 year old kid 27(!!!)€ is much to high. The hotel staff should collect towels from sunbed blockers.

The service from Mannolis in Emerald and Fresh was incredible. He really took such great care of us throughout our trip. The pillows and bedding were very comfortable. Mini Golf was lots of fun too!

Brilliant hotel, loved our stay here and look forward to visiting again in future