格雷科特尔Luxme达夫尼拉湾

Great hotel and amazing staff

We had an amazing week at this hotel, perfect for young families with kids. The food was delicious and our favourite part was the crepe and ice cream bar right next to the beach. One thing you won’t be is hungry or skinny! Our only complaint was that our rooms felt a bit damp and they were initially quite cold which I think would be appreciated in the height of summer. Improvements would be small, like shelves in the cuboards and plug points next to the beds for charging etc. A floor length mirror would also be appreciated-all minor gripes which did not detract from our holidays.

First time vacationing somewhere with a kids club. The “Animation Team” surpassed all expectations and really made this holiday for us. All staff wowed to be fair.

Loved the location of the property. Breathtaking views and surrounded by greens.

Place was beautiful, most of the staff were fabulous, food great, everywhere spotless but I couldn't book into restaurants because they were full. On asking reception I was told they're usually booked a week in advance. Granted I never checked if there was an email advising this but I would of waited for a nosey anyway.

Excellent stay! Food is amazing. We had very warm welcome and enjoyed every moment there. I wish I didn’t have a wasp bite as I’m allergic to that but from what I understood wasps are a seasonal problem and you can potentially escape them if coming early summer.

very enjoyable stay with 2 kids (5, 3). the beach was amazing and the service of the team was exceptional - at the lobby, at the restaurants, everywhere.

Excellent staff going above and beyond for hospitality. Amazing food and the highest quality of drinks!

Our stay was overall really good and probably it would deserve closer to 4.5 stars Pros: - Very nice hotel, with great views. Our bungalow room (Paradiso limited sea view) was charming, spacious and the sea view was great. The balcony was a bit small however. - The food was good for buffet standards and there was good variety, particularly at dinner time. The kids also loved the gelaterie by the beach. - Most of the staff were friendly. - The private beach is pretty enough and clean plus the water is shallow and feels safe for young kids. There's not much sand to play though. - The ability to go to the Imperial and the Ava Palace on a boat and use their pool. Cons: - The wasps. There are A LOT of them and at times it made it really uncomfortable. On two occasions we had 5 wasps hovering over our dishes while having dinner. Once three wasps spent 10 minutes walking on my plate and ended up drowning in the sauce. - The swimming pool is quite small given the number of guests and there are nowhere nearly enough loungers so getting them is very difficult. They also ran out of towels twice. - The bar in the swimming pool area would benefit from some shaded areas. - While cleanliness was overall good, they never moped the floor of our room (the cleaner didn't even have a mop) plus we got a couple of dirty bath towels twice during our stay. - The a la carte (except Gattopardo) were a bit disappointing. - The hotel is quite secluded making walking to other places challenging.

Would recommend this hotel especially if you have kids, the beach was the best part

Great place for families!

Rooms are dated. Staff don’t accept complaints e.g. water and coffee not replenished. The comments were taken negatively and staff were rude to me. Nothing to do around the area at all. Food cold when it should be hot. Not receptive to comments

Everything at the location is good. Only horrible part is expedia itself and their lack of care.

This is our fourth stay at a Grecotel. Love their all inclusive package; staff at reception were exceptional and great service generally except in one speciality restaurant. Wifi in room hit and miss. We had problems with digital lock to our room which took days to sort; several times keys renewed, battery in lock changed etc etc. Overall a great stay.

Do not go go there, they don't care about the people who is staying there, the food is disgusting, the people who work at the reception rude, and don't care if u have an issues with them . Avoid in any cost . The only good thing is the Beach. By the way I would like to thank you Inga who tried to safe our vocation, is not her fault the food just bad and poor quility:) thank you Inga . By the way if u decide to go there any ways book restaurants ahead,they won't they tell you ahead . U will thank me later

This was one of the best all inclusive holidays we have had. Staff were extremely friendly and helpful, food was fabulous and the daily activities and nightly entertainment was wonderful. Great value for money and a very friendly manager Alex who made everyone including children feel welcome.

Had a great stay. Got a bit loud on our last night as the walls between rooms are quite thin but overall a great time!

Room was spacious and perfect for a family of four Pool was small compared to the size of resort and number of guests Dining options were average , other Grecotel hotels taste better Some staff were rude others were extremely nice which affected our experience at the beginning We were there for 5 nights and as soon as we arrived we asked to book at their restaurants surprisingly they said all restaurants r fully booked except the buffet one mentioning that on their website they ask to prébook and I told them this is not mentioned on Expedia where I did my booking which made me ask for the hotel manager and discuss !! Their kids club is average vs other kids clubs we’ve been to Thanks for birthday celebration , so thoughtful of them

Staff are polite, efficient and work super fast. Lots of staff around so any need met quickly. Clean rooms, fluffy towels and crisp cotton sheets. Access to beach is steep, but only a minutes walk and the beach is lovely.

I don't have enough words to describe the excellent, friendly, and attentive staff from the reservations call, reception, restaurants' staff and the staff that helped with our luggage! They were all with a smile on their face and work tirelessly in the heat of the Greek summer to provide us with impeccable service. Despite the premises needing a bit of a revamp, I would just return for the excellent service of the staff. That being said, the premises and room were very clean, and the food was delicious with a lot of choices. The hotel sits on a hill but there are golf carts that offer you (fun) rides down to the beach of the hotel. You may need to rent a car if you need to explore the island or inquire for public transportation. Awesome stay!