Best Western Plus Hotel Hong Kong

Location of property was good, close to all types of public transits, especially the AirPort Express bus stops (both ways) are less than 5 min walk. The hotel itself was a bit dated but reasonably clean and very spacious, which was a rare find in Hong Kong. For the money I paid it was a steal.

None

Good

Old. Smelly.

Staff was excellent. I requested an upgrade on the room and was given one with no problem. Easy walk to restaurants and transportation

Great location and easy access.

Overall a very nice experience location is excellent close to eateries and transport links , staff were very helpful. Really appreciate getting an extra two hours for check out. The one issue was that the elevators can be a bit slow and crowded during peak times

Convenient.

It is easy to go to the airport.

Very good location, easy access for transportation. Hotel is a bit outdated. The bed is clean and comfortable.

This is a classic style hotel, not new but not too bad. Being in Hong Kong where real estate is at a premium, the economy rooms are a bit cramped. The bathroom shower is quite cramped and the hot water takes a while to start. The staff does their job but don’t go out of their way to be friendly and most don’t speak much English. One front desk gentleman, when checking out, smiled and was very helpful with getting a taxi; he spoke reasonable English. The property has a slow tram on tracks out front which connects you to the main transportation hubs and a couple of Metro stations within a few blocks. Overall it is a reasonable choice for a budget stay.

Staff not helpful.

Within my 16 days stay, it had 2 nights with “schedule power shut down maintenance”. The hotel won’t let us know when we were checking in. Imagine a hot night without air conditioning and light……We will never come back to this hotel.

I always book the suite as give extra room for oneself when staying more than 3 days nice to have and enjoy

Had a spacious room with the sea view. Great location, near restaurants and transportation.

Nice

Only positive is the location of the hotel is great, next to a tram, 5 min walk from a MTR and workers are nice. The hotel was hardly clean, towels are old with holes and the drain is clogged with hair. USB charging ports don't work. Fridge is a joke. Not a pleasant experience on our last night due to suspension of electrical supply and scheduled building inspection so we weren't able to charge our devices, AC wasn't on so we hardly slept.

The room is a bit cramped. I can only open my suitcase on the bed. The closet is old and in rough shape. The door doesn’t close all the way. And the gap between the bed and the window is super narrow. Every time I go to the bathroom, I have to pull the curtain open.

Majestic but aging.

Great location