Crowne Plaza HONG KONG CAUSEWAY BAY, an IHG Hotel

Carver Restaurant is very average.

Cleanliness and modern facilities. Breakfast is good with eggs made to order by resident chef. Comfortable bed.

This place wont care about the customers! We had to leave and not stat at this hotel, be aware they make fraud charges

Excellent hotel, at a very fair price. Close to the metro.

Room very cold. Set temp at 26C and it felt like 18C at best. Housekeeping had to give us a heater to bring temp up

It does not worth the price we have paid !

Just 3 minute walk to bustling Times Square but far enough away to be quiet.

we had a lot of luggage and the bell captain and team were super helpful. we also like the spaciousness of the guest rooms and ensuites.

Stayed here a few times. Bar staff upstairs are quick and great. Front desk staff are willing to help with anything. Had a little difficulty with requests to room service, and it took a few days before our request of extra pillows was granted. We will probably stay here again for the staff and walkability, but not for the price or the amount of dust behind and under then beds.

First time I stayed there and leave a nice impression. Staff friendliness and service oriented plays an important role to my good ratings. House keeping service is impeccable. Would hope to have a recycle bin to collect paper and plastic waste from us if possible. That will be a perfect score!

Crown Plaza Causeway Bay is at a premium location. Only a few minutes walk away from Times Square, Sogo, Hysan and Causeway Bay MTR station. Friendly staff and helpful room service assistants. Dining wise, I highly recommend Imperial Treasure Chinese restaurant on the second floor. Outstanding customer service at the reception, very help staff and their food is simply amazing. For evening social, Bar @28 is a lovely place to enjoy a cocktail and relax. I truly enjoyed stay and will definitely be revisiting in the future.

The staff from the front desk to housekeeping were amazing. Truly amazing specially housekeeping that cleaned my room. Beyond 5 star service!

Our family has total 3 bookings in Crowne Plaza causeway bay. The location is superb, the staff are very friendly. As we have 3 person, the counter lady officer, Musktan is very helpful & got us family room which make our stay comfortable .

Wonderful hotel with wonderful rooms. Loved our room and service. I dropped a lot of money in a white envelope in the room before checking out. The cleaning staff found it, turned it in and the duty manager (shout out to Terrance!) called to get it back to us. Fair rates. Total honest. Great breakfast every morning. Well worth the cost. WILL STAY AGAIN!

Room sizes are very decent, location is great. Staff are always friendly. We always choose Crowne Plaza now, safe option.

Overall excellent!

Perfect stay to refresh and relax after a long haul flight and super service from all staff

Though there was a thermostat in the room, temperature seemed to be locked and not able to be adjusted by guests. Throughtout the stay, the room was cold; Also wind leaking in from windows making it even colder

Print location to walk around

Location Small room, small beds